Front Desk Receptionist

2 days ago

Stoney Creek ON LG B, Canada Wellspring Health and Wellness Clinic Full time

Front Desk Receptionist (Healthcare Clinic) – Hamilton / Stoney Creek

Wellspring Health & Wellness is a busy, patient-focused rehab & wellness clinic in the Hamilton / Stoney Creek area. We're looking for a friendly, organized Front Desk Receptionist who enjoys helping people, multitasking, and keeping the day running smoothly.

We currently have two part-time front desk team members who will be returning to school, and we're looking to add someone reliable and consistent to support the clinic long-term.

What you'll do

  • Greet clients, check them in/out, and ensure a welcoming experience
  • Answer phones, respond to emails, and handle appointment inquiries
  • Schedule, confirm, and manage changes/cancellations
  • Support direct billing / insurance processing
  • Collect payments, issue receipts, and maintain accurate records
  • Coordinate with practitioners to keep schedules on time
  • Maintain a clean, professional front desk and waiting area
  • Assist with small admin tasks (scanning, forms, filing, basic reporting)

What we're looking for

  • Strong communication and customer service skills
  • Confident with computers (email, scheduling systems, basic spreadsheets)
  • Organized, dependable, and calm under pressure
  • Comfortable working in a fast-paced clinic environment
  • Detail-oriented (accuracy matters with bookings and billing)
  • Prior medical/clinic reception experience is an asset
  • Experience with direct billing/insurance is an asset (we can train the right person)

Schedule & availability

  • Part-time or full-time options (based on availability)
  • Daytime and/or evening shifts; some Saturdays may be available
  • Start date: ASAP

What we offer

  • Supportive team environment
  • Training and clear processes
  • Growth opportunities within a multi-disciplinary clinic
  • Competitive pay based on experience

How to apply

Apply on Indeed with:

  • Your resume
  • A short note telling us your availability and any clinic/admin experience

Location: Hamilton / Stoney Creek, ON

Job Type: Part-time / Full-time

Work Location: In-person

Job Type: Part-time

Pay: $19.00-$22.00 per hour

Benefits:

  • Casual dress
  • Flexible schedule
  • Store discount

Education:

  • Secondary School (preferred)

Experience:

  • Front desk: 2 years (required)
  • Janeapp software: 2 years (required)
  • WSIB and MVA billing: 1 year (required)

Work Location: In person

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