Front Desk Receptionist
2 weeks ago
**About us**
Wellspring Health and Wellness Clinic is a small business in Stoney Creek, ON L8G 1B8. We are professional and customer-centric.
Our work environment includes:
- Modern office setting
- Growth opportunities
- Wellness programs
Front Desk Receptionist
**Duties**:
- Greet and welcome patients and visitors in a professional and friendly manner
- Answer phone calls, schedule appointments, and manage the appointment calendar
- Check-in patients, verify insurance information, and collect necessary paperwork
- Maintain patient records and update information as needed
- Assist with billing and insurance claims processing
- Handle general clerical tasks such as filing, faxing, and scanning documents
- Coordinate with therapists to ensure smooth patient flow
- Provide excellent customer service and address patient inquiries or concerns
**Skills**:
- Previous experience working in a medical or wellness clinic preferred
- Proficient in using Jane or similar software for scheduling and documentation
- Strong organizational skills with attention to detail
- Excellent verbal and written communication skills
- Ability to multitask and prioritize tasks effectively
- Friendly and professional demeanor with a customer service mindset
**Job Types**: Full-time, Part-time
Expected hours: No less than 24 per week
**Benefits**:
- Casual dress
- Flexible schedule
- Paid time off
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
Ability to commute/relocate:
- Stoney Creek, ON L8G 1B8: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- Secondary School (required)
**Experience**:
- Front desk: 1 year (required)
- Jane software: 1 year (required)
Work Location: In person
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