Server

2 weeks ago

Thornhill ON LT Y, Canada Mattarello Full time

Osteria Mattarello

We are an innovative Italian restaurant in Markham, dedicated to provide ultimate dining experience for guests and events. We serve lunch, dinner, weekend afternoon tea and takeaways. The restaurant seats around 60 people. Servers will work with the manager and boh team to provide excellent customer service.

Job Overview

We are seeking a friendly and attentive Server to join our dynamic restaurant team. The ideal candidate will excel in providing exceptional guest services, ensuring a memorable dining experience for all patrons. This role involves taking orders, serving food and beverages, and maintaining a clean and welcoming environment. Previous experience in food service or the food industry is preferred, along with a strong understanding of food safety and sanitation standards. The Server will be an essential part of our hospitality team, contributing to the overall success and reputation of our establishment.

Duties

  • Greet guests warmly and present menus with enthusiasm
  • Take accurate orders using POS systems such as Micros POS, ensuring timely communication with kitchen staff
  • Serve food and beverages efficiently while maintaining high standards of presentation and quality
  • Upsell menu items to enhance guest experience and increase sales opportunities
  • Handle cash/credit card transactions accurately through cashiering responsibilities and cash handling procedures
  • Ensure guest satisfaction by checking on tables regularly and responding promptly to requests
  • Maintain cleanliness and sanitation of dining areas, adhering to food safety standards
  • Assist in food preparation or kitchen duties as needed, supporting overall restaurant operations
  • Manage time effectively during busy service hours to serve multiple tables efficiently
  • Follow all sanitation, health, and safety regulations throughout service

Skills

  • Proficiency with POS systems, especially Micros POS, for order entry and cashiering
  • Strong customer service skills with a focus on hospitality and guest satisfaction
  • Excellent time management abilities to handle multiple tables during peak hours
  • Knowledge of food handling, sanitation, and food safety protocols in a restaurant setting
  • Experience in food service or the food industry is highly desirable, including serving and food preparation skills
  • Basic math skills for accurate bill calculation and cash handling
  • Ability to work efficiently in a fast-paced environment while maintaining professionalism
  • Kitchen experience or restaurant experience is a plus for understanding food flow and guest needs
  • Effective communication skills to coordinate with kitchen staff and interact positively with guests
  • Upselling techniques to promote menu items naturally and enhance guest experience

Job Types: Full-time, Part-time

Pay: $17.60 per hour

Benefits:

  • Discounted or free food
  • On-site parking

Experience:

  • Serving: 1 year (preferred)

Work Location: In person

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