Front of House/Bar Manager

About Shoeless Joe's Trenton

Shoeless Joe's Sports Grill at Homestead Marketplace our 10,000 sq. ft. restaurant and patio is located at 4 Douglas Road in Trenton and is owned and operated by Mike and Nickey Eden.

Shoeless Joe's Trenton is the home of Quinte's largest outdoor covered patio. The 5,000 sq. ft. space features a full-service bar, lounge seating, an outdoor fire pit, massive TVs for watching your favourite sports teams, a stage for live music and entertainment, and additional restaurant seating.

We offer an exciting and dynamic work environment where leadership and creativity can make a real impact. We are committed to supporting our team members with competitive compensation, opportunities for career growth, and a collaborative culture that values innovation and excellence.

About Homestead Marketplace

Homestead Marketplace is a collection of 12 like-minded, community-driven companies locally owned and operated. It is a destination where families will come together to shop, eat, and play – all with a strong focus on giving back to our community. Located at 6 Douglas Road in Quinte West, by the end of 2024 the 18-acre property will offer over 165,000 sq. ft. of premium, national retailers, casual dining restaurants, a fully-licensed sports grill, 24-hour gym and a one-of-a-kind 18-hole adventure golf and high ropes park.

Homestead Marketplace is hiring a Front Of House/Bar Manager for Shoeless Joe's Trenton.

As a part of our Front of House Manager/Supervisory Team your primary focus is to deliver on our Pillars of Great Drink, Outstanding Service and to be the Dominant Sports Destination by ensuring all front of house operations, standards, costs and controls are adhered to Shoeless Joe's standards.

JOB DESCRIPTION & RESPONSIBILITIES

The FOH/BAR Management Team is responsible for the front of the house operation including, but not limited to, guest service, cost controls, staff hiring and training; as well as sanitation. Some specific roles and responsibilities are:

Leadership:

• To ensure that there are open lines of communication with all staff
• To coach and mentor all staff to maximize efficiency
• To represent the company in a professional manner
• To attend company functions and meetings as required
• Possess strong communication and leadership qualities – create a positive work environment
• Conduct daily shift huddles with each shift to communicate expectations

Front of House Operations:

• Responsible for the day to day shift management including all aspects of floor or bar management including its organizational set up, opening and closing duties
• Ensure overall guest satisfaction through outstanding service by all FOH team members
• 100% execution of all tier events
• To ensure 100% adherence to the Shoeless Joe's service program
• To ensure all side duties are being completed every shift
• Ensure all Shoeless Joe's most updated systems and standards are available and consistently used
• Ensure table visits are minimum 90%
• Maintain and update event calendars – sporting events, holidays, community events etc…
• Ensure compliance with all legislative requirements: AGCO, food safety, health & safety, WHMIS

Cost Controls:

• Responsible to monitor all cash over/short discrepancies
• To ensure costed out schedules are completed and ready to be signed off at the management meetings and posted by the deadline date.
• To meet labour targets by monitoring and ensuring proper staffing levels at all times
• To achieve maximum profitability through effective floor management

Training & Development:

• To ensure constant training and development of the FOH team
• To ensure front of house team is effective and efficient in the job roles through ongoing staff meetings
• Ensure approval of all new hires and that they are trained and tested as per Shoeless Joe's standard

To ensure staff performance reviews and one on ones are being conducted regularly The position offers a competitive employment package and compensation based on experience in a friendly and collaborative work environment. Email your resume and cover letter to

Job Type: Full-time, Permanent

Experience:

Restaurant: 3-5 years (preferred)

Management: 3-5 years (preferred)

Licence/Certification:

Ensure compliance with all legislative requirements: AGCO, Food safety, Health & safety, WHMIS

Work Location: In person

Job Types: Full-time, Permanent

Pay: $38,991.00-$48,000.00 per year

Benefits:

• Dental care
• On-site gym
• On-site parking
• Paid time off
• Store discount

Experience:

• Management: 1 year (preferred)
• Restaurant: 1 year (preferred)

Licence/Certification:

• Food Handler Certification (preferred)
• WHMIS Certification (preferred)

Work Location: In person