Front Counter Sales Representative

2 weeks ago

Etobicoke ON MW Y, Canada Factory Tire & Rubber Inc. Full time $44,800 - $62,400 per year

We are looking for a Front-Counter Sales Representative who will strive to create a welcoming environment for our customers and respond to inquiries. Do you have experience providing service quotes, processing sales transactions, and being a product and service expert, among other responsibilities?

Key Highlights of this role

  • Strong communication skills and a willingness to learn to enhance customer interactions.
  • Passion for the automotive industry to build rapport and promote product knowledge.
  • Effective resolution of customer concerns to ensure satisfaction.
  • Willingness to be cross trained for increased versatility and team contribution.

Why Factory Tire?

  • We offer a structured work schedule and pride ourselves on our supportive and safe work environment. We offer a clear path for career advancement with wage increases along the way.
  • Comprehensive Benefits: Access medical, dental, and vision benefits
  • A team member discount program that offers discounts on tires, services and more.

Day to Day responsibility

  • Provide outstanding customer service skills with a genuine desire to deliver excellent customer service experiences.
  • Greet and direct customers with a professional and enthusiastic attitude to achieve positive outcomes.
  • Answer incoming calls while handling customers' inquiries, concerns, or questions.
  • Proven ability in an inside sales and/or counter sales environment; can provide product knowledge and information to customers in a confident and friendly manner.
  • Ability to provide detailed pricing terms and prepare and present customer quotes.
  • Efficient and detail-orientated data entry skills are required to enter appointments and orders into POS/internal systems.

Qualifications and Success

  • You are interested in the automotive industry and like working within a high-energy, fast-paced team environment.
  • You have exceptional customer service skills.
  • You have 2 years of experience in customer service, counter, or inside sales roles (preferred). You have a demonstrated understanding of the automotive/ related industry and an aptitude for learning product knowledge.
  • Familiarity with consumer behavior principles.
  • Effective problem-solving, planning, and organizing skills.
  • You like being active throughout your day and have no problem lifting 30-50 lb. tires around as needed.

Hiring Process

Upon shortlisting, a member of our recruiting team will contact you and invite you to a virtual interview. Successful candidates will then have the opportunity to meet and interview with members of our leadership team in person. Additionally, as part of our standard hiring process, prospective Team Members at the Job Offer stage will be requested to undergo a Canadian Criminal Record Check; candidates must be legally eligible to work for any Canadian employers to be considered for this position at this time.

Job Type: Full-time

Pay: $22.00-$30.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Store discount

Experience:

  • sales: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location: In person

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