Junior Marketing Specialist

6 days ago

Langley BC, Canada Inno Foods Inc. Full time

Junior Marketing Specialist

Inno Foods Group is a Global Food production facility in high-end luxury snack industry. We are looking for an experienced Junior Marketing Specialist to execute marketing campaigns, manage content and assist with customer engagement. This role provides hands-on experience across marketing functions including project management, social media, content creation, analytics, and cross-team collaboration.

Key Responsibilities

  1. Marketing & Project Support

  2. Assist in executing marketing campaigns and local promotional initiatives.

  3. Help develop and manage timelines, processes, and briefs for creative projects (ads, email, web, and print).
  4. Support annual advertising plans, product launches, and media campaigns.
  5. Coordinate with agencies and vendors, providing feedback on creative assets and ensuring brand consistency.

  6. Conduct basic competitive analysis and help track marketing KPIs.

  7. Social Media & Content Creation

  8. Plan, capture, edit, and publish photos and videos for social and digital channels.

  9. Maintain content calendars for multiple brands (Inno Foods, High Point Resort, West Coast Edge Furniture).
  10. Participate in content shoots, including occasional on-camera appearances and travel (up to 2 short trips per month).
  11. Monitor social metrics, run simple A/B tests, and prepare performance reports.

  12. Stay informed on trends and help maintain consistent brand storytelling.

  13. Customer Support & Community Engagement (Inno Foods)

  14. Respond to customer inquiries (email, phone, social) within 24 hours.

  15. Use Gorgias to manage tickets, categorize issues, and document responses.
  16. Follow customer care protocols and escalate complex issues as needed.

  17. Summarize recurring issues or feedback for the marketing and operations teams.

  18. Cross-Functional & Administrative Support

  19. Work with QA, logistics, and marketing teams to help resolve customer and campaign issues.

  20. Maintain organized records of content, customer feedback, and campaign data.
  21. Adapt to shifting priorities and support the team with administrative tasks.

Skills & Qualifications

  • Degree or diploma in Marketing, Communications, or a related field.
  • Strong organizational and multitasking skills.
  • Basic skills in content creation (photo/video editing tools).
  • Familiarity with social media platforms and digital marketing concepts.
  • Experience managing e-commerce websites and marketplaces (Shopify, Amazon, Walmart Seller Center, Costco portal – experience in these platforms is an asset).

Job Types: Full-time, Permanent

Pay: $24.00-$25.00 per hour

Expected hours: 40 per week

Benefits:

  • Casual dress
  • Dental care
  • Extended health care
  • On-site parking
  • Vision care

Ability to commute/relocate:

  • Langley, BC: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

  • Are you eligible working in Canada

Experience:

  • Marketing: 2 years (preferred)

Work Location: In person

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