Medical Records Clerk

15 hours ago


Ottawa, Ontario, Canada ByWard Family Health Team Full time

Position Title: Medical Records Clerk

Division: ByWard Family Health (BWFHT)

Job Status: Casual hours/week on average)

Job Reports To: Clinic Manager

Salary: $ $24.59 ($35, ,953)

Location: 100 Marie-Curie Private #200

ORGANIZATIONAL DESCRIPTION

ByWard Family Health Team (BWFHT) operates busy clinics and offers a comprehensive range of primary health care services to patients registered to a family physician, as well as members of the general public. We are committed to delivering timely, quality, and collaborative assessment, treatment, and health promotion, in a supportive and caring environment that is open and transparent to social, ethnic, and income factors.

 JOB SUMMARY 

Under the supervision of the Clinic Manager, the primary role is to provide medical records support for the ByWard Family Health Team (BWFHT) physicians, allied health professionals (AHP's) and administration.

ESSENTIAL RESPONSIBILITIES

  • Triaging and distribution of all incoming correspondence (mail and fax)

  • Reconciliation of documents relating to the medical record;

  • Prepare all documents for scanning ensuring staples and clips are removed and pages are oriented correctly and organized for efficiency;

  • Scan medical correspondence and allocate to appropriate patient records as per BWFHT naming conventions;

  • Ensure quality control i.e., correct patient name, date of encounter, document quality and imaging;

  • Ensuring all work is accurate in terms of format, spelling, and grammar allocated to the correct chart;

  • Photocopying, faxing, filing, and other routine administrative tasks;

  • Other clinic related duties as required by physicians, AHP's and/or administration that are mutually agreed upon by the incumbent and direct supervisor.

ESSENTIAL QUALIFICATIONS 

  • Knowledge of clerical and administrative principles normally acquired through post-secondary education or equivalent experience

  • Computer literacy: MS Word, Outlook, Excel, and Internet

  • Strong attention to detail

  • Excellent communication skills, both verbal and written 

  • Bilingual (French and English) an asset

  • Knowledge of medical terminology

  • Dependable, reliable, with the ability to work under pressure and meet deadlines

  • To work in a manner that is in compliance with staff and patient safety practices, policies and procedures of BWFHT

  • Good attendance

EDUCATION/EXPERIENCE  

  • Completion of secondary school or equivalent GED.

  • Completion of a college program or other specialized courses for medical administration required or a combination of training and experience.

  • Some experience in a medical environment 

ACCOUNTABILITY

Staff are expected to work in a professional manner, demonstrating above average qualities such as courtesy, tact, and judgment with respect to patients, fellow colleagues, and professionals.  All staff are expected to work in parallel with the organization's confidentiality agreement.  As a member of our team, you are responsible for bringing issues that affect the smooth operation of the organization, to the attention of your immediate supervisor.  It is your responsibility to be up to date with all organizational communication.

 RELATIONSHIP CONTACTS (with whom the incumbent comes into regular contact)

  • Internal: Successful and effective relationships with the Administration Team, Support Staff, Allied Health Professionals, Physicians, Specialists and other departmental employees including, Clinical Research.

  • External: Successful and effective relations with patients, community partners and other clients that present themselves via telephone, in writing or in person.

WHAT WE HAVE TO OFFER:

  • A dynamic work environment for those who thrive in a fast-paced setting

  • Competitive wage based on level of experience

  • Premium wage when working evenings and weekends

  • Collaborative working environment

  • Opportunity to learn and grow in your career 

CLOSING DATE: Until the position has been filled  

Please apply online. We thank all applicants for applying; only those selected for an interview will be contacted.  

ByWard Family Health is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during the recruitment process, please contact us at and specify the nature of your accommodation request.


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