Program Manager, Credentialed Programs

Campus Location: New Westminster

Regular / Term:Regular

Closing Date: Open until filled with a first review of candidates on December 1, 2025

We are looking for someone to join our team who has a passion for supporting student success, building high-quality learning experiences, and contributing to the growth of emergency and disaster management education. As a member of the Emergency Management Division, the Program Manager plays a key role in the development, management and coordination of tuition-based academic programs and courses, working closely with students, faculty, and subject matter experts to ensure programs meet JIBC's standards and provide an engaging and positive learning experience.

In this role, you will provide leadership in the creation, development, management, and ongoing refinement of new and existing programs in online, blended and/or in-class formats. You will be responsible for the delivery and scheduling of diploma, degree, and post-baccalaureate courses, including coordinating instructors, course materials, textbooks, and ensuring the online learning management system is up-to-date. You will support students through academic advising and ensure effective communication and smooth course operations. The role also contributes to curriculum and instructional quality by supporting pedagogical innovations, facilitating courses, and reviewing or updating course materials.

You will help advance division priorities by participating in the development of new programs, supporting research activities, and representing the program at internal and external meetings. The position also plays a key role in supporting faculty through recruitment, onboarding, mentoring, and coordination of instructional needs. Additionally, you will be responsible for monitoring financial activities related to program delivery to ensure efficient use of resources and support budgeting processes.

• Masters' degree in a related discipline or working towards such credential is preferred
• Minimum 5 years experience in a similar program management capacity, preferably within a post-secondary education setting
• 3+ years experience leading a team and managing staff (experience managing in a unionized envirionment an asset)
• Thorough knowledge of post-secondary practices in student relations / advising and program coordination
• Ability to work effectively and maintain professional relations with the students, faculty, staff and the public
• Experience in and knowledge of curriculum development processes, instructional design, adult education
• Credential or formal training in adult education, teaching, instructional design, an asset
• Credential or formal training in Disaster/Emergency Management an asset
• Formalized cultural competency and cultural safety training an asset
• Demonstrated experience with managing budgets, project and time management skills are required
• Demonstrated ability to work in a team environment, build rapport and trust, and exercise judgement and sensitivity working with complex issues

Justice Institute of British Columbia (JIBC) is a public, post-secondary institution that provides education and training to those who'll be there to support British Columbians and others around the world, when a life is at stake or when health, safety or property is in jeopardy. Work for JIBC and be a part of the big picture – supporting justice and public safety professionals at all stages of their careers in fields including law enforcement, firefighting, paramedicine, security and emergency management.

As a JIBC employee, you'll play a role in our educational programming, which also includes complementary and related areas of study – from conflict resolution, mediation, leadership and counselling, to cybersecurity, business intelligence, and tactical criminal analysis – as well as applied research in the justice and public safety fields. Join our team and help us prepare JIBC graduates to contribute to safer communities and a more just society.

We offer a total compensation package that includes a benefit plan, which includes Extended Health and Dental Benefits after three months, and enrollment in the College Pension Plan upon hire. In addition, we offer 20 vacation days and 10 Personal Days annually (pro-rated in first year), as well as generous other leave entitlements.

Salary Range:

$97,115.20 to $107,853.20 annually – Fair Comparison Faculty Equivalent Compensation Salary Grid L3

Posting date:

November 5, 2025

Closing date:

Open until filled with a first review of candidates on December 1, 2025

Position Type:

Fair Comparison

Position Number:

1000117

Employment Type:

Full-Time Regular

Work Arrangements:

This is a regular full-time (35 hours per week) position. The successful candidate must be within a commutable distance to the JIBC New Westminster campus. Hybrid work arrangements may be considered.

Interested applicants must submit their application and all required documents online. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. Only candidates selected for an interview will be notified.

The Justice Institute of British Columbia is an equal-opportunity employer and is interested in broadening the diversity of its staff. We encourage applications from individuals from visible minority groups, individuals of Indigenous heritage, persons with disabilities, and persons of all sexual orientation or gender identity.

If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please reach out to us