Child Development Program Manager

**Child Development Program Manager**

**JOB PURPOSE**

As a member of the Spirit of the Children Society’s (the Society) senior leadership team reporting to the Executive Director, the Program Manager will oversee and manage all aspects of the Society’s assigned programs. The Program Manager will oversee the Child Development departments programs; Early Childhood Development, Aboriginal Supported Child Development, Cultural Programs, and Childminding, including meeting all required outcomes; providing accurate, complete, and timely reports; supporting a high achieving and motivated team environment, and providing strong clinical supervision to all staff working in these programs. The Program Manager ensures the day-to-day operations of the programs are carried out in a professional and efficient manner and in compliance with the Society’s mission statement, goals and objectives, policies and philosophy.

The Program Manager reports to the Program Director and Executive Director. Strong leadership and communication skills, and ability to influence and build consensus amongst the multi-disciplinary team to maintain a collaborative, innovative, and high-performing Indigenous organization are key.

**KEY DUTIES AND RESPONSIBILITIES**

**Leadership**
- Maintain and develop organizational culture and values with all staff and community partners.
- Ensure that the values, guidelines and polices of the agency are met and maintained.
- Contribute cultural knowledge to the Society and community.
- Promote and support traditional cultural teachings and practice for our families, agency, and community.
- Identify diverse community needs and contribute to the Society’s vision for diverse and improved services.
- Implement directional or strategic plans as determined by the Executive Director.
- Assist the Executive Director, as needed.

**Program Planning and Management**
- Oversee the day-to-day program operations, staff assignments and direction to ensure that the goals and objectives of _Spirit of the Children Society _are met.
- Provide support, clinical supervision, direction and training to staff.
- Oversee the standardized screening and assessment tools specific to provincial polices for Early Childhood Development
- Ensure program standards and outcomes are being met; all reports are being completed accurately and on time; budgets are being adhered to; and staff are engaged, motivated, and providing high quality support to families.
- Administer program Intakes and ensure all clients are referred to the appropriate program staff.
- Work with staff and families to ensure that the children’s physical, social, cultural, emotional and cognitive needs are being met while at the center.
- Ensure a healthy and safe environment. Ensure that WCB health and safety standards are maintained.
- Maintain an appropriate record and information system. Prepare reports and provide accurate data when needed. Ensure that accurate program and client records are maintained and that confidentiality is a priority.
- Collect and monitor program evaluations, incorporating feedback into programs for continuous quality improvement.
- Report all incidents of suspected child abuse and follow organizations procedures and government legislation.
- Act as a liaison between funders and staff as required, including resolving any complaints or deficits in service or program delivery.
- Facilitate regularly scheduled program meetings.
- Attend relevant team meetings as needed, to oversee discussion of program issues and provide input where required.

**Human Resources Planning and Management**
- Responsible for staff scheduling, program expenditures and oversee the day-to-day operations of assigned programs.
- Support a high achieving and motivated team environment through coaching, mentorship, clinical supervision, direction, and training of staff.
- Provide feedback, performance plans/evaluations for all staff on a regular basis.
- Meet with staff individually or as a team, to discuss program issues and exchange information.
- Responsible for managerial duties that include:
b) Confidential personnel matters; determining appropriate staffing levels, preparing confidential Board documents, if necessary, on employee relations matters, and determining when action needs to be taken on confidential personnel issues.

c) Discipline and assistance with discharge; supervising employees, identifying and responding appropriately to employee misconduct, including implementing disciplinary procedures.

**Financial Planning and Management**
- Manage program budgets, including forecasting in preparation of the Society’s annual budget negotiations with the Executive Director.

**QUALIFICATIONS**

**Education, Training and Experience**
- A bachelor’s degree in an appropriate discipline such as Early Childhood Education, and or Child Development, Social Work, or Child and Youth with a combination of relevant training, education and experience, or 4 years related