Administrative Assistant

Program: Central Navigation (CN)

Position: Administrative Assistant

Duration: Full Time, Contract (Ending October 22, 2026)

Vacancy: Replacement

Salary positing is on the established grid and is pro-rated to Canopy's fiscal year, $40,523.83 to $47,407.15

What We Will Ask of You: As a key member of our Central Navigation (CN) team, our Administrative Assistant plays an important role The Administrative Assistant acts as the first point of contact for a variety of people including; Canopy staff, service users, couriers, and visitors attending or calling the main office ensuring their needs are promptly and properly addressed.   This position will provide a variety of administrative program support to the agency and its teams including; development of promotional material, event logistics, decorating, sourcing locations, booking boardrooms, liaising with vendors, collaborating with community partners and supporting with day of event coordination and support. You will be reporting to the Program Manager of Community, Engagement and Fundraising and receiving support and direction from the Team Lead, Central Navigation.

Primary Responsibilities:

• Represent the agency professionally and provide a welcoming point of contact for a variety of people including; Canopy staff, service users, couriers, and visitors attending or calling the main office ensuring their needs are promptly and properly addressed. 

• Engage in general administrative duties including but not limited to: responding to external inquiries, directing calls, faxes and forwarding messages, scheduling service intakes, mailings, data entry, monitoring inventory levels and other program related administrative tasks.

• Provide ongoing support to Program Manager for community engagement initiatives such as; development of promotional material, event logistics, decorating, sourcing locations, booking boardrooms, liaising with vendors, collaborating with community partners and supporting with day of event coordination and support.

• Responsible for reception security including; locking entryways, responding to other agency emergency protocol as needed.

• Work collaboratively with Canopy teams to foster and grow awareness of program initiatives, events, success stories and general awareness initiatives with agency stakeholders. 

 Qualifications:

• Successful completion of High School or post secondary education in Office Administration or a related field or equivalent work experience.

• 1-3 years' relevant office administrative work experience.

• Experience working with developmental or social services is an asset.

• Direct experience working with people with an intellectual disability or equivalent.

• Demonstrated understanding and sensitivity to challenges experience by individuals with intellectual disabilities and other diagnoses and their caregivers.

• Ability to maintain positive and professional relationships with team members, community partners and other stakeholders.

• Compassionate and responsible supporter of people, their families, and community partners.

• Commitment to maximize resources and improve people's quality of life.

• Annual completion of a Criminal Background Check/Declaration, including Vulnerable Sector Screening (VSS).

• Valid G-Class driver's license for the Province of Ontario, access to reliable transportation and have valid proof of automobile insurance with driving for business purposes and a minimum liability of two million dollars.

About Us:

We are proud to be located in Peterborough, Ontario, known traditionally as Nogojiwanong, an Anishinaabemowin word meaning "place at the foot of the rapids." Nestled along the Otonabee River — "the river that beats like a heart" — Peterborough is a place of natural beauty, cultural richness, and deep history.

We respectfully acknowledge that our work takes place on the traditional territory of the Mississauga Anisinaabeg and Chippewa Nations under Williams Treaty #20, signed in 1818 and 1923. This land is part of the territory of the Williams Treaties First Nations, including Curve Lake First Nation, Hiawatha First Nation and Alderville First Nation.

Who We Are:

At Canopy Support Services, we empower individuals to overcome barriers and live their best lives. Within a welcoming, safe, accessible environment, those with intellectual and developmental disabilities, Autism Spectrum Disorder (ASD), and Fetal Alcohol Spectrum Disorder (FASD) have access to individualized supports, resources, and specialized clinical services.

Taking an individualized approach, we recognize that everyone's abilities and circumstances are unique, and that they require different supports or solutions to achieve their best quality of life. Our skilled staff work together as a team. Through creativity, strong communication, and collaboration, they empower and inspire confidence in those we serve. We are a capacity building organization. Through planning, evidence-based approaches and proactive measures, we form a stable foundation in the lives of those we support. With knowledge and expertise, we play a part in strengthening our community and its people.

Our primary service area extends across five regions – Northumberland, Peterborough, Kawartha Lakes, Durham, and Haliburton – and is expanding virtually and physically to reach new areas. With a growing team of over 100 dedicated staff, we work with individuals of all ages to support them in different stages of their lives.

At Canopy Support Services, people are listened to, supported, and empowered. We find individualized solutions that build on strengths, and are inspired by best practice and rooted in community. Together, we build capacity, forming a stable foundation in the lives of those we support.

Our Commitment to Reconciliation: We strive to build respectful relationships with Indigenous communities and incorporate Indigenous perspectives into our workplace culture.

What We Can Offer You:

• Being a part of an engaged and caring work place.

• Contributing to our Strategic Directions and FOCUS Accreditation standards.

• Strong work/life balance with a work week of 35 hours.

• Inclusivity, Diversity, Equity and Inclusion is in our culture and talent processes.

• An agency culture with core values of Inclusivity, Safety, Transparency, Innovation and Excellence.

We look forward to having a person who shares our passion and commitment to developmental services join us

How You Can Join Our Team:

If you're interested in working with us to better your community, then please click to complete your application

We thank you for your interest and those selected to participate in the selection process will be contacted.  Accommodation in accordance with applicable legislation will be provided for all employment related activities. 

Canopy Support Services highly values and actively encourages applications from qualified candidates from diverse backgrounds. We are committed to fostering an inclusive, equitable, diverse and accessible workplace that values and celebrates the unique contributions of every individual.