Clerk/Secretary, Group Therapy Services

Salary
The salary range for this position is CAD $ $27.10 / hour

Job Summary
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We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.

If you're ready to join a team dedicated to providing competent care and support, apply now Together, we can make a significant difference in the lives of individuals and families, empowering them on their journey to recovery.

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Detailed Overview
Reporting to the Manager, Clinical Services, the Clerk/Secretary performs clerical duties which includes booking outpatient appointments, completing forms, and compiling information; performs secretarial and receptionist duties such as keyboarding, filing and answering the telephone.

Responsibilities

• Performs receptionist duties such as receiving patients and visitors, answering the telephone, directing calls and recording messages, responding to general inquiries by providing information and directing to appropriate areas as required.
• Books outpatient appointments by receiving appointment requests, making follow-up appointments and adjusting arrangements in accordance with patient and facility requirements.
• Maintains patient records for department, requests files from medical records, collects and processes patient registration data as per departmental requirements, prepares charts for appointments.
• Collects, sorts and distributes incoming and outgoing mail, faxes, internal correspondence and courier documents.
• Types a variety of material including correspondence, memos, forms and procedures.
• Maintains departmental records, compiles information, prepares statistics into report format and forwards to appropriate parties.
• Maintains filing systems by performing duties such as indexing, labeling and filling appropriately.
• Prepares and maintains records related to program operation, following established procedure; forwards to the manager for approval and submits for processing.
• Arranges meetings as directed including booking rooms and equipment, confirming attendees.
• Maintains stationery and supply levels by monitoring stock, completing requisition forms for the Manager's signature, processing requisitions, checking incoming orders and following up on concerns.
• Arranges for servicing of office equipment as appropriate, by placing telephone request to servicing company.
• Performs other related duties as required.

Qualifications
Education and Experience
Grade 12 and two (2) years' recent related experience or an equivalent combination of education, training and experience.

Skills And Abilities

• Ability to keyboard at 45 w.p.m.
• Knowledge of medical terminology.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal effectively with others.
• Ability to organize work.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.

About Fraser Health
Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka'pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health's hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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