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Sales Account Manager

4 hours ago

Toronto, Ontario, Canada Atlas Packaging Inc. Full time

Sales Account Manager

Inteplast Group – Atlas Packaging – Toronto, Ontario

Job Summary

Atlas Packaging, part of the Inteplast Group, is a leading North American manufacturer of food service, bakery, retail, and industrial paper packaging solutions. Our team is committed to quality, innovation, and exceptional customer service. We are growing and looking for a driven Sales Account Manager to join our Ontario team.

We are seeking a driven, competitive, and results-oriented Sales Account Manager based in Toronto to oversee and grow our Ontario territory. Reporting to the General Manager and Business Development Manager, this role focuses on servicing/growing existing accounts while developing new business across the food service, specialty bakery, grocery/retail, janitorial/sanitary, and industrial sectors. The ideal candidate is customer-focused, self-motivated, and thrives in a fast-paced manufacturing sales environment.

Key Responsibilities:

Performance Expectations
- demonstrates and excels in Atlas Packaging performance drivers, including but not limited to the following:

  • Build strong customer relationships and be their trusted go-to resource.
  • Act with optimism & enthusiasm; make courageous decisions.
  • Set high standards, take personal accountability & deliver on commitments.
  • Be collaborative, build trust, communicate openly & honestly, and listen & learn from others.

Sales, Customer Engagement & Relationship Management

  • Ability to travel and promote our products on a wide base of clients such as: Ethnic and mainstream food service distributors, Regional QSR chains, Commercial and specialty bakeries, Grocery & retail accounts, Jan/San distributors.
  • Achieve or exceed monthly, quarterly, and annual sales goals.
  • Develop qualified leads for new and existing customers and execute a proactive sales plan
  • Maintain accurate customer contracts and documentation.
  • Make joint sales calls with vendor partners and manufacturer representatives.
  • Conduct in-person customer visits across Ontario to drive engagement and secure commitments.
  • Manage profit margins and expenses relating to buy-sell agreements.

Product Expertise & Value Selling

  • Demonstrate and maintain the ability to learn and promote Atlas Packaging's core product categories, including but no limited to:, Food Service rolls, Specialty sheeted products, Extensive line of paper bag products, Custom printed Napkins.
  • Assist customers by identifying cost savings opportunities and introducing innovative solutions to meet customer requirements.
  • Provide quotations, product recommendations, technical support, and relevant literature to customers.

Operational Collaboration

  • Support inside Customer Service Representatives with contract updates, quote preparation, and customer inquiries.
  • Resolve customer issues by coordinating with internal teams.
  • Conduct research and analysis with the Atlas Packaging team to identify sales potential and new market opportunities.

Professionalism, Health & Safety

  • Present a professional image to customers, vendors, and partners at all times.
  • Follow all safety protocols in compliance with: Atlas Packaging's Health & Safety policies, Customer site protocols, The Occupational Health and Safety Act.

Required Experience and Qualifications:

  • Diversified knowledge of B2B sales and packaging/industrial solutions developed through relevant post-secondary education experience.
  • Minimum of 3 years relevant work experience in distribution, food service, QSR, bakery or other related industries.
  • Experience in customer service or inside sales is an asset; outside sales experience strongly preferred.
  • Ability to work independently and manage time, travel, and territory effectively.
  • Strong interpersonal and communication skills with a commitment to exceptional customer service.
  • Strong teamwork, collaboration, negotiation, and relationship-building skills.
  • Proficiency in Microsoft applications such as Excel, Word, Outlook, and PowerPoint.
  • AS400 or other ERP software experience is an asset.
  • Possession of a valid driver's license and a reliable vehicle as travel is required.

Job Type: Permanent