Shelter Support Worker

2 weeks ago

Kentville, Nova Scotia, Canada Open Arms Resource Centre Center Full time

Job Description

Position: Shelter Support Worker

Location: Kentville, NS

Start Date: Immediate

Position Overview:

Start your career in social services with impact and purpose. Open Arms is looking for a caring and motivated Shelter Support Worker to join our growing team. If you have a background or understanding in Social Services, Community Support, or Human Services, and want to support people experiencing homelessness, this is a meaningful entry-level opportunity with room to grow.

Whether you're just starting out or bringing experience to the table, this is a chance to make a difference, learn from a supportive team, and build a career in the social services field.

Responsibilities:

You'll be part of our 24/7 shelter program, helping adults in crisis get the support they need. Your job is to offer both practical help (like food, clothing, and housing referrals) and compassionate guidance. In this role, you will:

  • Provide a safe and welcoming shelter environment
  • Support document readiness and housing navigation
  • Connect individuals with appropriate community supports
  • Keep clear records of your work and follow Open Arms' policies
  • Promote dignity, respect, and accountability in the shelter
  • Engage in daily tasks, including food preparation and cleaning

Qualifications:

  • Has understanding or experience working with vulnerable populations
  • Studied Social Services, Human Services, Psychology, or a related field, an asset
  • Is empathetic, resourceful, and calm under pressure
  • Strong interpersonal and soft skills to communicate effectively with various audiences
  • Wants to build a long-term career in community work or social services
  • Is ready to learn and grow in a fast-paced, people-focused role

Compensation & Benefits:

  • The rate of pay is $21 - $23/hour commensurate with experience. A $2/hour premium is offered for all night shifts.
  • You will receive 3 weeks of paid vacation per year.
  • After 3 months, you can join the group health benefit plan, with 50% of the premium paid by Open Arms.
  • You will be part of a supportive team, with regular team meetings, collaborative work, and opportunities for professional development and training.
  • Casual dress.
  • Ongoing training.

About Open Arms:

Open Arms is a dynamic and growing nonprofit organization dedicated to providing shelter, support, and community services to individuals experiencing homelessness. Rooted in Christian values, our mission is to create lasting, positive change by addressing the root causes of homelessness and fostering a supportive environment for those in need. We are committed to treating every individual with dignity and respect, recognizing the inherent worth and unique journey of each person.

Job Type: Full-time

Pay: $21.00-$23.00 per hour

Expected hours: 32 – 40 per week

Benefits:

  • Casual dress
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care

Ability to commute/relocate:

  • Kentville, NS: reliably commute or plan to relocate before starting work (required)

Location:

  • Kentville, NS (preferred)

Work Location: In person

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