Administrative Receptionist

4 days ago


Calgary AB TB S, Canada Gao-Badminton Inc. Full time

Overview

We are seeking a organized, friendly and dedicated full time Administrative Receptionist to join our team. This role is essential in providing exceptional customer service and administrative support within a dynamic environment. The ideal candidate will possess strong customer service skills, communication skills and the ability to manage multiple tasks efficiently while maintaining professional and welcoming.

Responsibilities

- Greet and assist guests in a friendly and professional manner at reception.

- Manage incoming calls, directing them to the appropriate personnel and taking messages as necessary.

- Maintain organized business internal systems for both physical and digital documents.

- Create simple marketing or announcement documents like emails, flyers, and posters.

- Schedule lessons and manage calendars for team members.

- Provide customer support by addressing inquiries and resolving issues promptly.

- Utilize Google Suite for document creation, spreadsheets, and business integration.

- Assist with basic bookkeeping tasks such as using QuickBooks as needed.

- Ensure the facility is tidy and welcoming at all times.

Skills

- Experience in service industry with reception experience is highly desirable.

- Strong customer service skills with a focus on client satisfaction.

- Proficiency in using phone systems for effective communication.

- Proficiency in using Google Suite applications (Docs, Sheets, Calendar).

- Basic knowledge of QuickBooks for financial record keeping is a plus.

- Basic knowledge of marketing material creation is a plus.

- Excellent observation skills with attention to detail.

- Ability to multitask and prioritize effectively in a fast-paced environment.

- Strong organizational skills with the capability to maintain accurate records.

Anticipated Schedule

- Full Time Position 30-40 hours a week

- Weekday AM 9-4, PM 4-11

- Weekend AM 8:30-3:30, PM 3:30-11

- Assignments is finalized after onboarding

Join our team and contribute to creating a positive experience for our clients while supporting our administrative functions

Job Types: Full-time, Permanent

Pay: $17.00-$20.00 per hour

Education:

  • Bachelor's Degree (preferred)

Experience:

  • Front desk: 1 year (required)
  • Customer service: 1 year (required)
  • Organizational skills: 1 year (required)
  • Computer skills: 1 year (required)

Work Location: In person


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