Office Administrator

About Us

HANKKi is a Calgary-based Korean street food company with 12 locations across Calgary, Lethbridge, Cochrane, Red deer and Banff — and we're not slowing down.

Since 2019, Hankki has grown from one small shop into 12 locations and a food truck, now reaching nearly $25 million in annual sales. And we're just getting started — with nationwide expansion underway and a goal of 50 stores and $80–100 million in sales by 2028.

As we grow, we're looking for passionate people who want to grow with us. Here, you'll gain real business experience, learn how to make smart decisions, and see the bigger picture of running a successful operation.

While pay and perks are important — and we ensure ours are truly top-tier and highly rewarding — what makes Hankki special is being part of a family that believes in you, invests in your growth, and celebrates your success.

At HANKKi, we live by six values: Help Each Other, Act with Heart, Nurture the Team, Keep the Promise, Kindness Matters, and Include Everyone. If these words resonate with you, you'll fit right in.

Who We're Looking For :

We don't just look for experience — we look for heart.

We're looking for someone who:

• Treats people with sincerity
• Wants to grow, even just a little, every day
• Celebrates and overcomes challenges together with their team

If this sounds like you, we'd love to hear from you:

You want to do meaningful work — not because you "have to", but because you want to do it well

You believe the company's growth can also be your own growth

The word "together" truly resonates with you

What HANKKi Promises :

A culture where we grow by thinking and working together

A place that helps you harness your unique strengths

A company that puts people at the center of every decision

We're always excited to meet passionate people who want to build the future with HANKKi. like you to join the journey.

About the Role

We're hiring an Administrative & Payroll Assistant to support our Head Office operations team.

In this role, you'll handle general administrative duties, internal documentation, and communication support — while also assisting with payroll accuracy and timekeeping for our growing team.

You'll collaborate with both HR and Finance to keep our systems organized, compliant, and people-focused.

Responsibilities

Administrative Support (Main)

• Provide daily admin support to Operations, HR, and Finance teams
• Manage internal communication and digital filing systems
• Prepare reports, memos, and meeting notes
• Handle office-related inquiries and maintain workflow efficiency

Record Keeping & Compliance

• Maintain accurate employee and company records
• Support audits and compliance with internal/labor standards
• Handle sensitive information with confidentiality

Timekeeping & Attendance Support

• Verify employee timesheets for accuracy
• Assist with timekeeping system issues and updates
• Communicate with store managers to resolve discrepancies

Payroll Assistance

• Help enter and update employee hours, wages, and deductions
• Support payroll data preparation and reporting
• Ensure timely distribution of pay summaries

Employee Communication

• Respond to payroll and attendance inquiries
• Coordinate with HR and Operations to keep information aligned

Reporting & Project Support

• Generate basic reports and assist in admin-related projects
• Contribute to process improvement and documentation

Who You Are

• Organized, detail-oriented, and proactive
• Friendly communicator who enjoys helping others
• Trustworthy when handling confidential data
• Able to multitask in a fast-paced environment
• Fluent in English (Korean is an asset)

Qualifications

Required:

• 1–2 years of experience in payroll, HR, accounting, or administrative support
• Basic understanding of payroll processes and labor regulations
• Strong Excel or spreadsheet skills
• Ability to maintain confidentiality and manage sensitive information
• Proficiency in Korean or English

Preferred:

• Familiarity with payroll systems
• Experience in multi-location companies (F&B, retail, hospitality, etc.)

Benefits

• Competitive wage based on experience
• Employee discount at all HANKKi locations
• Group insurance available after 6 months of employment

Job Types: Full-time, Permanent

Pay: $40,000.00-$45,000.00 per year

Benefits:

• Company events
• Dental care
• Discounted or free food
• Extended health care
• Life insurance
• On-site gym
• Paid time off
• Store discount
• Vision care

Application question(s):

• Are you legally authorized to work in Canada?
• If you are on a work permit, when does it expire?
• Why do you want to work at HANKKi, and what aspects of our brand resonate with you the most?
• Do you have experience using any payroll, HRIS, or accounting software (e.g., Workday, QuickBooks, Excel)?
• Have you ever worked in a role that involved handling confidential or sensitive data?
• Tell us about a time when you had to perform repetitive tasks while maintaining high attention to detail.
• Have you ever supported onboarding or offboarding tasks related to payroll or employee administration?
• Have you had to explain payroll or HR-related matters to non-HR colleagues before? How did you ensure clarity?
• How do you typically organize your work when managing multiple deadlines or recurring tasks (like payroll runs)?
• When a discrepancy or error occurs in a timesheet or pay record, what steps do you usually take?

Work Location: In person