Admin & Customer Service Associate (Tire Shop Reception)

1 week ago

Markham, Ontario, Canada Alliance Group & Staffing Full time

Position – Admin & Customer Service Associate (Tire Shop Reception)

Location: North York, ON

Pay: $17.60 – $19.50

Position Overview:

We are looking for an energetic and reliable Administrative & Customer Service Associate to join the team. This role is ideal for a beginner–intermediate candidate who is active, confident, and eager to learn. Training will be provided, including shadow training for daily tasks.

Key Responsibilities:

  • Assist walk-in customers and handle incoming calls professionally.
  • Communicate clearly and confidently in English.
  • Create and manage invoices, update Excel sheets, and handle basic computer tasks.
  • Prepare and print customer documents and operate the printer.
  • Make tags and follow documentation procedures (training provided).
  • Understand customer needs and present services (including tire installation pricing).
  • Manage the reception desk independently and maintain a friendly atmosphere.
  • Ensure accurate communication of customer requirements to the team.
  • Be proactive, punctual, and maintain an active presence in the workplace.
  • Occasionally work beyond 8 hours when required.

Work Schedule:

  • Monday to Friday: 8:30 AM – 6:00 PM
  • Saturday: 8:30 AM – 4:00 PM
  • Sunday: Off
  • Includes a 30-minute daily break
  • Position duration: 3–4 months

Candidate Requirements:

  • Strong English-speaking skills (confident and fluent).
  • Smart, quick learner with good understanding of customer needs.
  • Friendly and professional customer-service attitude.
  • Punctual, reliable, and able to stay active throughout the shift.
  • Comfortable working with diverse candidates; no gender or ethnicity preference.
  • Basic computer knowledge (Excel, invoicing, printing, etc.).

Job Types: Full-time, Permanent

Pay: $17.60-$19.50 per hour

Work Location: In person

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