Sales Associate

2 weeks ago

Mississauga, Ontario, Canada Vantage Elevator Solutions Full time $60,000 - $80,000 per year

Description
If you are a forward-thinker interested in building customer relationships, driving sales, and providing exceptional service, then keep reading We are searching for one motivated Sales Associate to join our Vantage Elevation team.

About Us
Vantage Elevation, LLC is North America's leading independent manufacturer of elevator components and systems. Vantage is comprised of eight business units including GAL Manufacturing; GAL Canada; Hollister-Whitney; Elevator Controls; Courion; Bore-Max; Thames Valley Controls and Vertical Dimensions. Through its brands, Vantage supplies almost all electro-mechanical devices used in contemporary elevators. Vantage group employs over 1000 staff in multiple locations across the United States, Canada, and United Kingdom.

Purpose And Scope
The
Sales Associate (
GAL-Canada) is responsible for interacting with customers on behalf of the organization, providing information about products and services, taking orders, generating Salesforce tickets and responding to customer inquiries.

Essential Duties And Responsibilities

  • Understand and respond proactively to the specific needs of customer
  • Make recommendations to business unit on matters impacting account service such as inventory, chronic problems, and unique requirements
  • Provide customers with product knowledge and usage information
  • Identify opportunities to accelerate sales volumes
  • Provided superior service by understanding and responsively satisfying customer requirements
  • Understand GAL's best practices to effectively guide customers to the appropriate point of contact
  • Knowledge of Customer preferences
  • Customer liaison between internal GAL departments
  • Coordinate Customer issues with Quality Control
  • Knowledge of shop floor procedures
  • Liaison between Schedulers, Engineering and Manufacturing

Qualifications, Education And/or Experience

  • 5 years' minimum experience in a similar role; candidates with relevant industry experience may be considered in place of this requirement.
  • Preferred post-secondary degree, preferably in business
  • Knowledge of elevator parts is highly desirable
  • Intermediate to advanced proficiency in Microsoft Excel
  • Strong phone presence and enthusiastic approach to selling
  • Experience working with CRM
  • Excellent verbal and written communications skills
  • Strong listening and presentation skills
  • Self-directed with ability to multi-task, prioritize, and manage time effectively

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