Sales Support Associate

2 weeks ago

Mississauga, Ontario, Canada Candoor Overhead Doors Ltd Full time $40,000 - $60,000 per year

Candoor Overhead Doors Ltd. is a leading residential and commercial garage door company based in Mississauga, Ontario (servicing GTA, surrounding regions and Georgian Bay). With over 35 years of experience, we provide premium installations, technical sales, repairs and wholesale of garage doors and commercial overhead doors.

Role Description

This is a part-time on-site role as a Sales Support Associate at Candoor Overhead Doors Ltd. The Sales Support Associate will be responsible for providing customer support, ensuring customer satisfaction, and maintaining strong communication with clients. The role involves assisting the sales team with day-to-day tasks and coordinating sales efforts to meet customer needs.

**Industry experience is required**

Key Responsibilities:

  • Answer phones and direct calls accordingly/ take messages
  • Work closely with sales representative to support them in their sales processes and tasks
  • Read, review and analyze incoming sales related emails
  • Provide customer support
  • Prepare quotes for sales representative and send to clients
  • Gather supplier pricing based on sales representatives site takes offs
  • Complete pricing for clients
  • Help coordinate and schedule site meetings for sales team
  • Process new orders (this includes verifying customer sign off, collecting job deposits, getting customer company information for new clients etc)
  • Communicate with suppliers to check on lead times
  • Complete general sales administrative tasks (like but not limited too creating and updating price lists, contacting suppliers to ensure pricing is still valid, revise customer quotes)
  • Price and process wholesale orders
  • Coordinating shipping for wholesale orders
  • Log all company sales quotes
  • Track closing rate of quotes
  • Prepare monthly sales report
  • Perform company sales quote follow ups
  • Reach out to prospected clients and companies about our services

Skills and Qualifications:

  • Communication in English; over the phone and via email
  • Ability to work with Microsoft outlook, Word and Excel
  • People/ Customer Oriented
  • Self motivated/ driven individual
  • Ability to work alone and with a team
  • Punctual
  • Detail oriented
  • Organizational skills
  • Ability to work in a fast pace environment
  • Preferred 2-4 years experience in an sales support, customer service or administrative role
  • Previous garage door/ overhead door experience

Benefits of working at Candoor:

  • Endless support from the management team
  • Ability to grow within the company
  • Paid Lunches
  • Training
  • Friendly work environment

At Candoor overhead doors we offer a healthy wage, health benefits (after contract or probation is fulfilled) , a friendly work environment. When working at Candoor you will have endless support and encouragement from the leadership team with the ability to grow with our company; this position could lead to further sales roles like inside sales representative or a full time sales representative. (employee pay is based off of experience).

**CHECK US OUT ON INSTAGRAM TO SEE WHAT WE DO @candoorohd

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