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Entry Level Sales Associate

2 weeks ago

Mississauga, Ontario, Canada Telecom Ontario Solutions Full time

Telecom Ontario Solutions is dedicated to launching stellar careers. As a sales and business consulting firm in Mississauga and an authorized representative and Partner of Rogers Telecommunications, we provide a nurturing environment for our Entry-Level Sales Associates to thrive. The Entry-Level Sales Associate will receive comprehensive training on Rogers' full product suite, empowering you to deliver exceptional and informed service.

As an Entry-Level Sales Associate, you'll start at the front door of Canada's leading telecom brand—learning how Rogers delivers seamless experiences across wireless, home internet, entertainment, and security. The Entry-Level Sales Associate will support activations, clarify plan details, and absorb the sales fundamentals that drive customer satisfaction and retention.

Core Functions of the Entry-Level Sales Associate

  • As an Entry-Level Sales Associate, you will promote Rogers' wireless, internet, and bundled service options by delivering clear, product-aligned information across channels.
  • Support sales initiatives by preparing campaign-ready materials, coordinating schedules, and tracking deliverables tied to performance goals.
  • Maintain CRM platforms with precise records of customer preferences, service milestones, and engagement activity to ensure reporting accuracy and retention visibility.
  • Provide timely updates on service offerings and resolve customer inquiries with professionalism across digital communication and phone support tools.
  • Collaborate with fellow Entry-Level Sales Associates and cross-functional teams to align messaging, troubleshoot service challenges, and ensure seamless delivery of Rogers solutions.
  • Analyze account activity and customer feedback to identify upsell opportunities and contribute to renewal strategies that strengthen long-term customer value.

Education & Experience Needed for the Entry-Level Sales Associate

  • High school diploma or GED required; coursework in business, communications, or marketing is a plus.
  • Experience in customer support, retail sales, customer service, or outreach roles—ideally within telecom, utilities, or subscription-based service environments.
  • Proficiency with CRM platforms and digital tools, with proven ability to manage accurate data entry, track engagement activity, and support workflow efficiency.

Preferred Skills for the Entry-Level Sales Associate

  • Listens actively to identify customer goals and recommend tailored solutions.
  • Manages time effectively to balance outreach, follow-ups, and performance targets.
  • Collaborates with team members to achieve shared sales objectives.
  • Approaches every interaction with professionalism and a results-driven mindset.
  • Learns continuously, seeking feedback to sharpen sales and service skills.

Job Type: Full-time

Pay: $50,000.00-$64,000.00 per year

Benefits:

  • On-site parking

Work Location: In person