Bilingual Transaction Processing Administrator

2 weeks ago

Bedford, Nova Scotia, Canada FP Inc. Full time $45,000 - $70,000 per year

Daily Responsibilities
:

  • Pre-screen, prepare and input all financial and various non-financial transactions by standard cut-off times. Includes but is not limited to: account set-up; address changes, investor changes, redemptions, purchases, switches, non-complex NIGOs, direct trade and wire order placement and settlement.
  • Monitor and clear Workflow/Capture items within Service Level Agreements(SLA).
  • Apply all quality control procedures.
  • Reconciliation and settlement of daily trades.
  • Daily deposits and cheque processes.
  • Message all accounts where unusual actions have occurred.
  • Audit Transactions, question procedures, suggest improvements to processes and give accurate feedback to team members to help reduce errors and ensure a high accuracy rate.
  • Communicate effectively with both internal and external client groups.
  • Work with the Manager to update Desk Operating Procedures and other tasks as assigned.
  • Strong technical and analytical skills in running/debugging various applications and macros.

What program/technology/software knowledge is essential for this role?

  • Strong understanding the Mutual Fund and Segregated Fund administration and the Dealer network
  • Expertise in Unitrax Recordkeeping System
  • Working knowledge of FundSERV

Must-have Skills:

  • Bilingual, French and English.
  • At least 2+ years of financial service or mutual funds administration experience.
  • Ability to work long hours, especially around peak season (RRSP), month-end and year–end to support the team. High-stress, demanding work environment.
  • Computer Literacy – Intermediate (Microsoft Office Sute- Excel).
  • Sound technical and analytical skills in running/debugging various applications and macros, including MS Office.
  • Communicate effectively with both internal and external client groups

Nice-to-have Skills:

  • Good working knowledge/experience in the financial services industry, specifically in Mutual fund and Segregated Funds administration.
  • Sound knowledge of Mutual Fund and Segregated Fund taxation and compliance /regulation – including Registered Products.
  • Proven track record in leading initiatives, managing cross-functional relationships.
  • Completion of IFIC Mutual Funds Operations Course.
  • Unitrax Recordkeeping System knowledge.
  • FundSERV knowledge

Soft Skills
:

  • Accuracy and attention to detail are of utmost importance.
  • Quick Learner and desire to take on additional tasks.
  • Strong customer service skills.
  • Dedication to accuracy/ quality.
  • Ability to multitask own work with the support of the team.
  • Demonstrates initiative.
  • Team player
  • Client focused
  • Highly organized
  • Results-oriented
  • Strong verbal and written communication

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