Tax Operations Analyst

6 days ago

Bedford, Nova Scotia, Canada Collabera Full time $60,000 - $90,000 per year

Key Responsibilities

  • Mitigation of operational, financial and reputational risk.
  • To review and control the collection of all core tax documentation to enable full tax service offering in markets RBC offers service.
  • Establish working relationships with people at all levels both interdepartmental and across the wider Firm.
  • To be proactive and encourage the harmonization of the Tax Advisory, Tax Reporting, Tax Documentation and Tax Reclaim areas into a single efficient unit.
  • To ensure that a client-focused service approach is adopted at all times in completing work to the highest standards of accuracy.
  • To be responsible for the delivery of any exceptional processing projects in a timely manner.
  • To ensure the quality of replies and response times to queries are met.
  • Raise awareness for any processes believed to be broken or inefficient to the Management Team.
  • Ensure Policies and Procedures are adhered to at all times without exception.
  • Immediately escalate all critical issues or potential operational risk events to the Associate Director to ensure risk containment and client satisfaction.
  • To prepare the files for processing of all withholding tax reclaims ensuring that all target production periods are met and acceptable levels of accuracy maintained (REC).
  • To manage the reconciliation process between sub-custodian, client reporting platforms and internal reclaim system records (REC).
  • Annual re-solicitation of Relief At Source documentation across all global markets (RAS).
  • Processing and verification of payment of received tax refunds within set timeframes (PMTS).
  • To manage and assist in the processing of all new accounts to ensure that all target production periods are met and acceptable levels of accuracy maintained (AO).

Requirements / Qualifications

  • Diploma or Degree in Commerce or Finance.
  • Intermediate to Advanced proficiency in Excel.
  • 1–2 years of experience in payments or cash transactions background.
  • Custody background (entitlements experience will be an added advantage).
  • Fresh graduates are encouraged to apply, provided they have strong Excel knowledge and exposure to payments or cash transactions.

Skills and Attributes

  • Detail oriented.
  • A team player.
  • Fast learner.
  • Works well with deadlines and demonstrates a strong sense of urgency.

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