Sales Support Coordinator

2 days ago

Barrie, Ontario, Canada Napoleon Full time

Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a best-in-class experience for all customers' home comfort needs. While we are proudly Canadian, Napoleon is also fortunate to operate on a world-side scale.

The warmth and experience that Napoleon products bring to the homes of our customers transcends borders, language, and cultures to enhance everyday living across the globe. Throughout North America, Europe, South America and Asia, Napoleon creates memorable moments through our stunning designs and innovative technologies.

Title: Sales Support Coordinator - 6 Month Contract (Hybrid)

Reports to: Sales Operations Manager

Job Purpose: To support the sales organization and facilitate administrative tasks. This position will support that sales organization.

Key Responsibilities and Accountabilities:

  • Coordinate the onboarding of new sales associates. Send welcome email, prepare onboarding agenda, schedule meetings and request IT set up.

  • Manage VP expenses.

  • Process annual volume Rebate, quarterly rebate, and Coop credits as well as any price protection or escalated credit requests.

  • Provide National Account Manager support with customer requirements.

  • Create any PDF price books required – ex: Grill dealer price book and distributor price book.

  • Create and maintain Grill dealer alliance order forms and Latin America order forms.

  • Prepare any purchase requisitions required for the sales organization.

  • Work independently and with cross-functional teams to improve processes.

  • Communicate with management team regularly.

  • Present weekly/monthly reports to the sales ops manager on price protection credits/escalated credits processed.

  • Assist with any additional administrative requirements for the sales organization.

  • Upload customer agreements to customer accounts in F&O.

  • Manage and review customer agreements to ensure details are reported out.

  • Maintain SOPs for any sales operations process and communicate any changes.

  • Update sales team contact list, playbook, and organization chart. Assist in maintaining and updating F&O rep. IDs and hierarchy.

Education and Experience:

  • College Diploma

  • 3-5 years

  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook). Strong excel skills and Power BI. Knowledge of DAX and Python an asset.

  • Ability to work with large amounts of data. Attention to detail.

The Napoleon Group of Companies is committed to fair and accessible employment practices that attract and retain Associates with disabilities. This includes providing accessibility across all stages of the employment cycle. Accommodation is available upon request.

We thank you for your interest in The Napoleon Group of Companies and for participating in our competition. Only those candidates selected for consideration will be contacted.

Job Type: Fixed term contract

Contract length: 6 months

Work Location: Hybrid remote in Barrie, ON

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