Accounts Receivable Administrator

POSITION: Accounts Receivable Administrator

JOB TYPE: Full-Time, Permanent

LOCATION: Grande Prairie, Alberta

WAGE RANGE: $23.00-$25.00/hour

The Agency is assisting Royal LePage The Realty Group Property Management in the recruitment of a full-time Accounts Receivable Administrator to join their team. At Royal LePage, they take pride in providing exceptional service to property owners, tenants, and the community.

JOB SUMMARY:
In this pivotal role, the Accounts Receivable Administrator will ensure the smooth financial operations of Royal LePage Property Management. The ideal candidate will possess outstanding organizational skills and the ability to handle sensitive financial matters with professionalism and confidentiality. This position involves regular communication with tenants, team members, and property owners to address financial obligations, outstanding payments, and rental-related inquiries.

RESPONSIBILITIES:

• Process tenant payments, handling various methods including pre-authorized debits (PAD), e-transfers, and debit/credit card transactions

• Prepare reports and reconcile accounts using Propertyware for daily banking tasks

• Process non-sufficient funds (NSF) payments, update tenant ledgers, and maintain the delinquent accounts report

• Allocate utility bills and manage recoveries for tenants and properties

• Prepare and manage security deposit reports, ensuring compliance with legal and company timelines

• Generate and distribute monthly rent receipts to tenants

• Contact tenants regarding outstanding rent, returned payments, or move-out charges

• Establish and follow up on payment arrangements with delinquent tenants

• Prepare and issue delinquency notices, collection letters, and reports for RTDRS (Residential Tenancy Dispute Resolution Service) proceedings as needed

• Communicate with property owners about tenant accounts, balances, and payment updates

• Update lease renewals in financial and banking systems

• Support end-of-month reporting and prepare documentation for audits

• Collaborate with other departments to ensure accurate financial reporting for tenants and property owners

REQUIREMENTS:

• Diploma or degree in Finance, Accounting, or a related field is preferred

• At least 2 years of experience in finance, property management, or administrative roles

• Familiarity with financial software such as Propertyware and RBC Express is a strong asset

• Excellent verbal and written communication skills

• Strong problem-solving abilities and attention to detail

• Ability to manage sensitive financial matters tactfully and professionally

• Proficiency in Microsoft Office Suite and Google Workspace particularly Excel/Google Sheets

• Organized and able to multitask in a fast-paced environment

BENEFITS:

• Competitive Wages

• Health Benefits Package

• Opportunities for professional development and growth within company

• Collaborative and supportive team environment

JOB POSTING INFORMATION:

Submit your resume and cover letter to The Agency at Any questions can be directed to Courtney at

At The Agency, we prioritize your privacy and confidentiality. All applications will be kept strictly confidential until we obtain your permission to share your information with the employer or organization you are applying to. Your trust is important to us, and we are committed to maintaining your confidentiality throughout the recruitment process.

Additionally, we thank all applicants for their interest; however, only those individuals selected for an interview will be contacted. We are committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified individuals. We celebrate equity, diversity, and inclusion and are committed to building a diverse team that will make a positive contribution to the communities where we live and work.