Physiotherapy Clinic Front Desk/Assistant

3 minutes ago


Scarborough ON MB P, Canada Shift Physiotherapy Full time

About Us

Shift Physiotherapy is a growing, patient-focused clinic located within a busy medical office in Scarborough, ON. We deliver evidence-based, hands-on manual therapy focused physiotherapy care to help patients recover and move better.

We are a new and expanding clinic. We are looking for a part-time clinic receptionist/administrative assistant who is eager to be part of our growth journey, learn about clinic operations, and develop within the healthcare industry.

Position Summary

We are seeking a friendly, organized and professional Clinic Administrator / Receptionist to manage front-desk operations and support daily clinic activities. You'll be the first point of contact for patients, responsible for scheduling, billing, communication, and ensuring a smooth patient experience.

Key Responsibilities

  • Greet patients and visitors with a warm and professional demeanour.
  • Answer phone calls, return messages, and confirm appointments.
  • Schedule, reschedule and manage appointments using clinic software.
  • Process new patient intake forms and maintain accurate records.
  • Handle billing and payments, including direct insurance billing.
  • Send reminders and communicate with patients about upcoming appointments.
  • Maintain a tidy reception area and ensure a positive clinic atmosphere.
  • Liaise with the physiotherapist and medical office staff for smooth coordination.
  • Assist with basic marketing and administrative projects as the clinic grows

Qualifications & Skills

  • 1+ years of experience in a clinic, medical office, or customer service setting preferred.
  • Excellent communication and interpersonal skills.
  • Organized, detail-oriented, and comfortable multi-tasking in a busy environment.
  • Proficient with computers (MS Office, Google Workspace, scheduling software).
  • Dependable, professional, and positive attitude.
  • Able to work independently and take initiative.

Bonus Assets

  • Experience in a physiotherapy, rehab, or medical clinic.
  • Familiarity with billing platforms like Telus eClaims or ProviderConnect.
  • Familiarity with scheduling app (JANE) is also an asset.
  • Interest in physiotherapy or rehabilitation fields (ideal for students or future health professionals).
  • Bilingual skills (English + Tamil) preferred, but not required.

Why Join Us?

  • Flexible part-time schedule.
  • Mentorship opportunities — learn clinic operations and gain exposure to healthcare management.
  • Collaborative setting within a medical office with family doctors and specialists.
  • Opportunity to grow with the clinic and go full time.
  • Supportive, patient-centered environment where your role directly impacts clinic success.

How to Apply

Please submit your resume and a brief cover letter explaining why you're a great fit for this role and how you can help our clinic grow.

Only selected candidates will be contacted for interviews.

keywords: Physiotherapy clinic, physiotherapy assistant, medical receptionist, clinic administrator, front desk, admin assistant, healthcare receptionist, physiotherapy jobs, part-time jobs

Job Types: Part-time, Casual

Pay: $18.00-$22.00 per hour

Benefits:

  • Flexible schedule
  • Store discount

Work Location: In person



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