Medical Office Front Desk

1 week ago

Scarborough, Canada NewM Clinic Full time

NewM Clinic is a growing network of professionally managed healthcare clinics dedicated to providing accessible service to patients across Ontario. Regardless of your role, you are an integral part of our customer-first team and are guaranteed to make an impact. By choosing to belong at NewM Clinic, you will join a team of passionate, like-minded people enjoying a challenging and rewarding career in the ever-changing health care industry.

**JOB PURPOSE**:
Reporting to the Clinic Manager, the Medical Office Front Desk is responsible for providing exceptional customer service to our patients, as well as providing support to medical staff. This is part-time position to cover evening and weekend shifts in Scarborough clinic. There is an opportunity for extra hours in Newmarket and Brampton locations.

**PRINCIPAL RESPONSIBILITIES**:

- Answering phones, greeting and registering patients
- Responding to patient enquiries in person and by phone
- Initiating forms, creating billings, and collecting payment for services
- Escorting patients to exam or treatment rooms and preparing patients
- Cleaning and preparing exam and treatment rooms between patient visits
- Scheduling and notifying patients of appointments
- Scanning patient documents into electronic medical records as required
- Opening mail, receiving faxes, and distributing as appropriate
- Completing daily, monthly and weekly tasks as required
- Performing other duties as assigned

**KNOWLEDGE, SKILLS AND EXPERIENCE**:

- High school diploma or equivalent
- Medical Office Assistant Qualification is an asset
- Recent customer service experience
- Experience with Electronic Medical Records
- Excellent verbal and written communication skills in English (other languages will be bonus)
- Problem solving skills
- Proficiency in medical terminology is an asset
- Must be able to handle confidential information in compliance with the Health Information Act

**Information For Applicants**:

- We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted._

**Job Type**: Part-time

Pay: From $18.00 per hour

**Benefits**:

- On-site parking

Work Location: In person

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