Inside Sales Representative

1 week ago

Calgary AB TE A, Canada WonderFil Specialty Threads Full time

WonderFil Specialty Threads is a thread manufacturer serving needlecraft and hobby sewing markets globally. We work with B2B customers (retailers, shops, and partners) and support them with product education, ordering, and long-term account growth.

This is an on-site inside sales role focused on relationship-based selling: maintaining existing accounts, reactivating and growing territories, and developing new opportunities through consistent outreach and follow-through.

This role is a good fit if you:

  • Enjoy building long-term B2B relationships by phone and email
  • Are organized and consistent with follow-ups and account management
  • Like learning a product line deeply and making thoughtful recommendations
  • Take ownership of a territory and can manage your pipeline

What you'll do:

  • Manage a defined B2B territory: maintain relationships, drive reorders, and identify growth opportunities
  • Proactively contact accounts by phone/email to: confirm needs, recommend products, and schedule follow-ups
  • Develop new accounts through outbound outreach, lead follow-up, and pipeline management
  • Educate customers on WonderFil products and make practical, business-friendly recommendations
  • Present promotions and new product launches in a clear, professional way
  • Maintain accurate customer records and sales activity in the CRM
  • Coordinate internally with operations/marketing to support customers and resolve issues
  • Participate in sales meetings and report on territory activity and results
  • Work toward monthly/quarterly sales targets and activity expectations

Required qualifications

  • B2B sales experience (inside sales, account management, or territory sales)
  • Strong English communication skills (written and verbal)
  • Comfortable with phone-based selling and follow-up
  • Experience using a CRM (tracking activity, notes, follow-ups, pipeline)
  • High organization and reliability: you plan your day, keep commitments, and close loops
  • Able to work on-site in Calgary during scheduled hours

Nice-to-have

  • Experience in quilting, sewing, needlecraft, or selling into specialty retail
  • Experience working with wholesale customers, reorders, and product launches

How to apply

Apply directly through Indeed by submitting your resume and answering the application questions.

Applications that do not include complete responses to the screening questions may not be considered.

Job Type: Full-time

Pay: $40,000.00-$50,000.00 per year

Ability to commute/relocate:

  • Calgary, AB T2E 7A2: reliably commute or plan to relocate before starting work (required)

Experience:

  • B2B sales : 1 year (required)

Work Location: In person

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