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Inside Sales Representative
2 weeks ago
About Us:
As Canada's leading barber supply distributor, we exist to empower barbers and barbershop owners to build successful, sustainable businesses. Through a carefully curated product selection and industry-leading customer service, we set the standard in the barber and salon space.
Our success is driven by our commitment to excellence—delivering accuracy, speed, and reliability for both our clients and vendor partners.
We are proud to cultivate a diverse, equitable, and inclusive workplace where people feel valued and supported. Our team is passionate, driven, and collaborative, and we're always looking for individuals who take pride in their work and want to grow alongside a fast-moving company.
Position Overview:
We have an exciting opportunity for an energetic, outgoing individual to join our Calgary team as an Inside Sales Representative. The ideal candidate will be responsible for generating new sales opportunities and building relationships with potential clients.
Responsibilities:
- Educate clients on our products and the features they offer.
- Communicate to gain insight on client needs and offer products that best suit their business' demands.
- Provide exceptional customer service.
- Enhance client knowledge through consultative selling, promoting new products, and informing them about current promotions.
- Accurately and efficiently handle order entry and processing.
- Manage outbound and inbound sales calls to drive sales and maintain strong client relationships.
- Assist clients with product inquiries and provide solutions to their needs.
- Conduct market research to identify potential leads and opportunities for sales growth.
- Utilize Salesforce or similar CRM software to track customer interactions, update information, and manage sales pipelines effectively.
- Undertake additional duties as needed.
Qualifications
- 1–2 years of experience in sales, retail, or customer service (previous experience in beauty, grooming, or professional products is an asset).
- Strong communication and interpersonal skills with a customer-first mindset.
- Eagerness to learn about professional barber tools, grooming products, and industry trends.
- Highly organized, reliable, and able to manage multiple priorities in a fast-paced environment.
- Proficiency in Microsoft Office and basic CRM tools (training provided).
- Positive attitude, strong work ethic, and passion for personal and professional growth.
- Fluency in the French and/or Arabic Language would be beneficial, but is not required.
Describes the ideal candidate:
- Excellent customer service skills, with a track record of building and maintaining key relationships with high-priority accounts and clients.
- Driven to gain extensive product knowledge and leverage it in generating sales.
- Strong technical skills, with the ability to learn new computer systems quickly.
- Highly adaptable and willing to learn new things.
How to Apply:
If you are passionate about sales, customer service, and the barber industry, we invite you to apply for our Inside Sales Representative position.
Please submit your resume and cover letter through Indeed. We would like to thank all applicants for their interest.
Please note that only candidates selected for an interview will be contacted.
Job Type: Full-time
Benefits:
- Casual dress
- On-site parking
- Store discount
- Commission
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Sales: 1 year (required)
- Customer service: 1 year (preferred)
Work Location: In person
Job Types: Full-time, Permanent
Pay: $34,482.19-$46,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Store discount
Work Location: In person
