Medical Office Assistant

1 week ago

Vancouver, British Columbia, Canada Attaineo Full time


The Medical Office Assistant (Remote) plays a key role in supporting day-to-day administrative operations within the program. This position is responsible for providing high-quality clerical and administrative support, maintaining accurate data, and ensuring efficient communication between patients, healthcare providers, and internal teams.

Key Responsibilities:

  • Provide cross-functional administrative support, including data processing, report preparation, meeting coordination, and general office management.
  • Manage inbound communications (calls, emails, faxes) promptly and professionally.
  • Maintain accurate and complete records in electronic medical record (EMR) and database systems.
  • Prepare and distribute program documents and materials as needed.
  • Support field and clinical staff with administrative and documentation needs.
  • Ensure data integrity and consistency through regular review and updates.
  • Process and report Adverse Events/Serious Adverse Events (AE/SAE) in compliance with established SOPs.
  • Perform additional administrative duties as assigned.

Requirements:

  • Previous experience in a medical office or patient support program is a strong asset.
  • Excellent communication, organization, and customer service skills.
  • Strong attention to detail and accuracy in data entry and documentation.
  • Proficient in Microsoft Office, electronic databases, and phone systems.
  • Ability to multitask and adapt effectively in a fast-paced environment.
  • Demonstrated ability to handle confidential information with discretion.
  • A proactive team player who can also work independently with minimal supervision.

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