Medical Office Assistant/Receptionist

1 week ago

Vancouver, British Columbia, Canada Canopy Midwives Full time

Medical Office Assistant – Full-Time & Part-Time

We are looking to build our Admin team again Canopy Health is a multidisciplinary practice in the heart of Lynn Valley, North Vancouver. We've proudly served the community for over 12 years and are a busy Midwifery- and Nurse Practitioner–led primary care centre, working alongside a wonderful Allied Health team.

We are seeking both full-time and part-time employees with MOA certification.

As an MOA at Canopy Health, you will play a key role in daily operations, handling sensitive health information in a fast-paced environment. The ideal candidate is detail-oriented, adaptable, and enjoys working in a collaborative, multidisciplinary setting.

We love our jobs and want you to love yours too

Position Details

Full-time: Monday to Friday, 8:00 am – 4:00 pm (37.5–40 hours/week)

Start date: ASAP (Fall 2025)

Compensation: $28.00 – $32.00/hour, depending on experience

Job type: Permanent

Benefits

  • 4% vacation pay + 2 additional paid days off during Christmas/New Year (or comparable holiday of your choice)
  • Flexible health/dental reimbursement
  • Free onsite underground parking
  • Semi-casual dress code
  • Close to transit, grocery stores, coffee shops, restaurants, and library

Desired Qualifications

  • Grade 12 + completion of a 1-year MOA program OR one (2) years of recent MOA experience
  • MOA certification preferred
  • Previous clinical office experience
  • Familiarity with OSCAR and Jane EMRs is an asset

Position Requirements

  • Strong verbal and written English communication
  • Knowledge of medical terminology and clinical office procedures
  • Excellent attention to detail and organizational skills
  • Ability to prioritize and problem-solve in a busy setting
  • Works well independently and within a team
  • Commitment to confidentiality (PIPEDA certification supported if needed)

Key Responsibilities

  • Manage NP waitlists and attach new clients to NP care
  • Schedule appointments for 3 NPs and 4 RMs using OSCAR and Jane
  • Respond to patient calls and emails
  • Maintain accurate, confidential charts
  • Send referrals and track statuses
  • Manage and communicate results (labs, imaging, pathology)
  • Create and update eForms and referral templates
  • Support practitioners (letters, reports, scanning, faxing, uploads)
  • Oversee clinic operations: mail, laundry, disinfecting, stocking, supplies
  • Communicate with clinics, pharmacies, law offices, and providers
  • Coordinate tests and procedures (ultrasound, PAPs, specialist visits, pharmacy requests)
  • Other duties as assigned

How to Apply (Please read carefully)

We are not accepting applications through Indeed.

To apply, please email your application directly to:

Your application must include all of the following:

  • Your resume
  • A short paragraph on why you want to work at Canopy Health
  • Confirmation that you live locally (within the Lower Mainland — not Toronto or out of province)
  • Answer this attention-to-detail question:

At the very bottom of your email, please include the word "CANOPY25" (yes, spelled like that).

Applications missing any of the above will not be considered.

Only shortlisted candidates will be contacted.

Job Type: Full-time / Part-time

Work Location: In person

Job Types: Full-time, Part-time, Permanent

Pay: $25.00-$32.00 per hour

Expected hours: 35 – 40 per week

Benefits:

  • On-site parking

Work Location: In person

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