Moving Coordinator

3 days ago

Toronto, Ontario, Canada Orbit International Moving Logistics LTD Full time

Orbit is one of North America's top international moving companies, we have established an extensive worldwide network of agents who share our passion for customer satisfaction. It is through this network of exceptional partners that we provide our customers with the highest level of service from departure to arrival.

Responsibilities

We are currently recruiting for a
Moving Coordinator

to manage client files, from conception to completion. This position will allow you to work independently and take charge in creating a positive and successful relocation. This is a full-time position located in the north end of Toronto.

Your responsibilities will include:

  • Understand, navigate, and advise customers on custom formalities (for personal effects) for most countries in the world.
  • Collect and communicate all relevant documents to customs, agents, accounts, and clients in accordance with industry FIDI FAIM requirements.
  • Coordinate and prepare delivery instructions tailored to each move based on terms of quote.
  • Audit invoices to ensure accurate billing.
  • Negotiate and book freight with land, ocean, and air carriers.
  • Track shipments and provide progress reports to clients and agents.
  • Obtain all the relevant data related to the international moves and feeding into the moving software.
  • Other duties as assigned.

Qualifications

  • Bachelor's/college degree.
  • 5 years direct experience of coordination in the international relocation field.
  • Excellent attention to detail and ability to follow through.
  • Outstanding communication skills, both written and verbal.
  • The ability to learn and operate quickly.
  • Adapt to a variety of situations, use common sense, and solve problems effectively.
  • Well organized and work well independently and in a team environment.
  • Ability to develop and maintain positive working relationships with internal and external customers.
  • Excellent knowledge of Microsoft Office Suite, specifically MS Word and MS Excel.

Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career with Orbit; however, only those candidates who are selected for an interview will be contacted.

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