Member Outreach Representative

Purpose

The Member Outreach Representative (MOR) position will be accountable for driving business growth for the Canoe Procurement Group of Canada. Working in tandem with the Member Relations team the MOR will provide leads by contacting perspective members to provide education on our trade compliant programs.

In addition, the Member Outreach representative will have their own portfolio to manage, consisting of existing members in their assigned regions. MORs provide regularly scheduled, consistent contact with their assigned members to ensure their procurement needs are met, educate them on existing and new program offerings through Canoe and provide guidance on any questions our members may have.

Location: Successful candidate must reside in Manitoba or Saskatchewan

Responsibilities and Activities

Member Relations

• Member outreach as directed by the manager of business development
• Targeted areas of opportunity as identified by client relations team
• Working closely with our partner associations to add value to their member base
• Promoting supplier offerings as released by our over 200+ partners across Canada
• Create target lists by province and or association
• Manage leads in CRM
• Call reporting as required
• Prepare and present activity reports

Supplier Relations

• Developing strong working relationships with all levels of supplier management.
• Promoting all new program opportunities as released.
• Understanding of program administrative fees and requirements

Accounting

• Assist in account creation as required
• Assist accounting in reconciling accounts as required

Scope

SKILLS/EXPERTISE REQUIRED:

• Experience working in a professional sales environment.
• High proficiency in MS Word, MS Excel, PowerPoint, Outlook, CRM, and Adobe Acrobat is essential.
• Excellent written, oral, and listening communication skills, and exceptional organizational and planning skills.
• Bilingual in English and French would be an asset
• Personable and able to build and maintain professional relationships.
• Aptitude for dealing with members and suppliers.
• Strong time management skills.
• Able to work with minimal supervision, self-motivated, and self-directed.
• Manages multiple priorities in a fast-paced and changing environment while able to quickly analyze problems to reach a conclusion.
• Expects the highest quality performance from self and others.
• Able to and enjoy working in a team environment including keeping others appropriately informed.
• Proficiency in data entry

Knowledge, Skills and Abilities

Education:

Post-secondary degree/diploma in business, accounting or a related discipline or applicable work experience and training.

Contacts

Works alongside other Member Outreach Representatives, Territory Manager team, Supplier Relations team and the Manager of Business Development.

The RMA is an equal opportunity employer. Any applicant that meets the qualifications above is encouraged to apply. Priority will be given to Canadian citizens and those already legally entitled to work in Canada.

We thank all applicants, but due to the high volume of responses expected, only those selected for an interview will be contacted. No phone calls, please.

Please email resume and cover letter to Shannan McAuley at

Job Type: Full-time

Benefits:

• Casual dress
• Company events
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Vision care
• Wellness program
• Work from home

Application question(s):

• Do you reside in Manitoba or Saskatchewan?

Education:

• Secondary School (required)

Experience:

• Microsoft Office: 3 years (required)
• Professional Sales: 2 years (required)

Work Location: Remote