Dental office administration manager

5 days ago

Victoria, British Columbia, Canada Sparwood Dental Clinic Full time $110,000 per year

Dental Administration Manager

Job Type: Full-time, Permanent

Location: In person at Elements Dental

About Elements Dental

Welcome to Elements Dental We're excited to invite talented professionals to join our team at our brand-new, state-of-the-art clinic. Our facility features a bright, spacious, and modern environment designed with both patients and team members in mind.

At Elements Dental, we pride ourselves on:

  • Delivering exceptional patient care in a cutting-edge setting
  • Fostering a supportive and professional team culture
  • Prioritizing job satisfaction and workplace wellness
  • Offering comprehensive dental services including Family & Holistic Dentistry, Implants, Orthodontics, and surgical procedures

About the Role

We are seeking an experienced and motivated Dental Administration Manager to join our growing team. This is a pivotal role that supports our day-to-day operations and helps maintain the smooth, high-quality service that defines our practice.

If you're organized, detail-oriented, and ready to contribute to a dynamic and positive workplace, we want to hear from you

Key Responsibilities

  • Oversee daily operations - Ensure the dental practice runs smoothly and efficiently on a day-to-day basis
  • Schedule management - Coordinate patient appointments, manage the appointment calendar, and optimize scheduling to maximize productivity
  • Staff supervision - Hire, train, and manage dental office staff including receptionists, dental assistants, and hygienists
  • Policy implementation - Develop and enforce office policies, procedures, and protocols
  • Customer service excellence - Ensure positive patient experiences and handle patient complaints or concerns
  • Patient communication - Manage patient inquiries, appointment reminders, and follow-up communications

Qualifications & Skills

Requirements:

  • Minimum 5 years of proven experience as a dental administrator and, CDA or DDS degree
  • In-depth knowledge of dental insurance and BCDA fee guide codes
  • Excellent verbal and written communication skills
  • Previous management or supervisory experience - Demonstrates leadership capability

Management and Leadership:

  • Team leadership - Ability to motivate and manage diverse staff
  • Conflict resolution - Handle employee and patient disputes professionally
  • Performance management - Conduct evaluations and provide feedback
  • Delegation skills - Distribute tasks effectively

Assets:

  • Experience with Power Practice software
  • Clinical dental experience

What We Offer

Competitive compensation for a full-time, permanent position

Extended health care benefits

On-site parking

Positive workplace culture focused on wellness and job satisfaction

Modern, state-of-the-art facility with the latest technology

Opportunities for professional growth and development

Wage $45-55 per hour

Website:

Job Types: Full-time, Part-time

Pay: $45.00-$55.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • Vision care

Ability to commute/relocate:

  • Victoria, BC: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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