Human Resources Coordinator

7 days ago


Calgary, Alberta, Canada Sprouse Fire & Safety Full time

Human Resources Coordinator

Location:
Calgary, AB (On-site)

Regions Supported:
Alberta & British Columbia

Reports To:
National HR Manager

About the Role:

We are seeking a proactive and detail-oriented
Human Resources Coordinator
to join our team in the fire protection industry. This on-site role, based at our Calgary branch, supports employees across Alberta and British Columbia.

As a key member of the HR team, you'll play an essential role in supporting the full employee lifecycle, promoting a safety-first culture, and ensuring compliance with HR policies and employment legislation. The ideal candidate is organized, adaptable, and passionate about workforce development and operational excellence in a fast-paced, safety-critical environment.

This is an excellent opportunity for an HR professional looking to grow their experience in a dynamic, field-based organization that protects lives and property across Canada.

Responsibilities

Recruitment & Onboarding

  • Assist Talent Acquisition in recruitment for field technicians and administrative staff.
  • Assist in coordinating interviews, reference checks, and offer documentation.
  • Ensure onboarding documents (e.g., TD1, direct deposit forms) are completed accurately and submitted on time.
  • Maintain and update job descriptions and organizational charts to reflect evolving operational needs.
  • Support new hire orientation and a positive onboarding experience.

Employee Relations & Performance Management

  • Advise managers and employees on HR policies and employment standards.
  • Support performance management processes including coaching, corrective actions, and investigations.
  • Assist in documenting employee relations matters and tracking follow-ups.

Payroll Support

  • Collect, verify, and submit employee timecards or attendance records to Head Office for payroll processing.
  • Track and communicate changes such as new hires, terminations, promotions, and leaves of absence for payroll updates.
  • Maintain employee data accuracy in UKG (HR System) to ensure payroll integrity.
  • Support employees with general payroll inquiries (e.g., pay schedule, deductions, vacation balances) and escalate complex issues to Head Office Payroll.
  • Maintain confidentiality of all payroll and employee compensation information.

HR Administration & Compliance

  • Assist in administering benefits, managing leaves of absence, and tracking probation periods.
  • Ensure compliance with employment laws, industry certifications, and company policies.
  • Prepare routine HR reports and metrics (e.g., headcount, turnover, training expiry) as requested.

Health & Safety Support

  • Collaborate with safety officers to implement and reinforce workplace safety programs.
  • Support incident reporting, non-occupational claims, and injury prevention initiatives.

Employee Engagement & Events

  • Support company engagement and recognition initiatives across regions (e.g., milestone awards, social events).
  • Participate in company events, job fairs, and community outreach initiatives.

Qualifications & Skills

  • Diploma or certificate in Human Resources or a related field.
  • 2–3 years of HR experience, preferably in a multi-site or field-based environment.
  • Strong understanding of employment law and HR best practices.
  • Excellent communication, interpersonal, and organizational skills.
  • Proficient in MS Office and HRIS systems.
  • Ability to work independently and manage multiple priorities.
  • Valid driver's license and willingness to travel for recruitment and outreach events.
  • CHRP designation or working toward it is considered an asset.

Key Attributes for Success

  • Approachable, professional, and trusted by employees at all levels.
  • Strong attention to detail with a focus on accuracy and confidentiality.
  • Comfortable managing competing priorities in a dynamic, field-based environment.
  • Passionate about safety, people, and continuous improvement.

What We Offer

  • A fast-paced, safety-focused, and collaborative team environment.
  • A respectful and inclusive workplace culture where your contributions make a difference.
  • Opportunities for professional development and career growth.
  • Competitive total rewards and a commitment to employee well-being.
  • The chance to be part of a company that protects lives and properties across Canada.

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