Customer Service

6 days ago

Toronto, Ontario, Canada TurenFensters Full time $40,000 - $60,000 per year

Company Description

At TurenFenster, we bring high-quality European windows to North America, delivering cost-effective solutions and reliable quality that meet all standards. Our products include various frame options such as wood with exterior cladding, all-aluminum, UPVC, UPVC aluminum, and composite/fiberglass. In addition to windows, we also offer various types of interior, exterior, and garage doors. We can customize dimensions based on project requirements.

Role Description

This is a full-time, on-site role located in Toronto, ON for a Customer Service / Business Development professional. The role involves managing customer support, ensuring customer satisfaction, handling phone inquiries, and providing excellent customer service. Responsibilities also include enhancing the overall customer experience, responding to inquiries, preparing price quotations, and supporting business development initiatives.

Also being able to help in company lead and bringing sales and growth.

Qualifications

  • Customer Support, Customer Service, and Customer Satisfaction skills
  • Proficient in Phone Etiquette and ensuring excellent Customer Experience
  • Strong communication and interpersonal skills
  • Attention to details
  • Tech Savy that can work with ERP and CRM system and learn fast
  • Ability to work independently and as part of a team
  • Experience in the glazing industry is not mandatory
  • Fresh Graduate are accepted / Bachelor's degree in Business, Marketing, Communication, or related field is preferable

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