Parts and Service Advisor

4 days ago

Mississauga ON LT G, Canada Thermo King Eastern Canada Full time US$50,000 - US$62,500 per year

Are you ready to grow your career with an industry leader? Thermo King Eastern Canada, part of the global Thermo King brand, is hiring a Parts and Service Advisor to support our busy Mississauga dealership. If you're highly organized, customer-focused, and thrive in a fast-paced environment — we want to hear from you

Evening 3:30pm to Midnight Shift.

What You'll Do: As a Parts and Service Advisor, you'll be the go-to resource for parts and service support — assisting both our technicians and customers.

80% Parts Focus:

  • Manage inventory and ensure parts availability
  • Support technicians and service staff with timely part sourcing
  • Handle counter, phone, and walk-in inquiries from customers
  • Source and order non-stock or specialty parts
  • Receive, stock, and maintain inventory accuracy
  • Generate parts invoices and track pending orders

20% Service Focus:

  • Support customers with basic service inquiries
  • Assist in updating and managing technician work orders

Becoming a part of our winning team means enjoying a range of benefits, including:

  • Paid Vacation
  • Comprehensive Life & Dependent Life Insurance
  • Long-Term Disability and Accidental Death & Dismemberment Insurance
  • Competitive Medical, Dental, and Vision Insurance Packages
  • Employee & Family Assistance Program
  • RRSP Program
  • Career Advancement Opportunities & Training
  • Referral Bonus Program

Who You'll Work With:

  • A collaborative team of service managers, technicians, and advisors
  • A mix of internal teams and loyal external customers

Must-Haves:

  • High School Diploma
  • Minimum 2 years of experience in parts, retail, or service advisory roles
  • Strong customer service and communication skills
  • Proficiency in MS Office and inventory systems
  • Valid driver's license

Physical & Work Requirements:

  • Evening shift work with exposure to shop environment
  • Ability to lift up to 50 lbs and stand for periods of time.

Nice-to-Haves:

  • Forklift license
  • Post-secondary education or technical training
  • Mechanical aptitude or experience with vehicle/equipment part

We thank all applicants; however, only those selected for an interview will be contacted. Upon request, disability-related accommodations are available for all candidates in the selection process.

ODGLP

Job Type: Full-time

Pay: $20.00-$25.00 per hour

Benefits:

  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care
  • Wellness program

Application question(s):

  • The shift for this position is an evening shift from 3:30pm to 12:00am. Are you comfortable with this shift?
  • This role will pay between $20-25/Per hour. Is this within your pay expectations?

Work Location: In person

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