Creative Project Coordinator

Job Description

The Creative Project Coordinator (CPC) supports the creative operations function at insightsoftware. Reporting to the Senior Manager, Creative & Design Services, this highly visible role within the insightsoftware Brand Marketing and Creative Team manages project intakes and timelines, creative status meetings, requester follow- up, project tracking and reporting, and Marketing New Hire Orientation.

The CPC interfaces with numerous requesters across the business on a recurring basis, plus outside teams and leadership stakeholders via email, Teams, and the Wrike Project Management System, thus strong written communication skills are a must.

The CPC will process on average 60 tasks per week with projects ranging from simple quick-turn assets (email banners, web graphics) to short- and long-form collateral (print and digital), social media tasks, PowerPoint decks and keynotes, as well as events/tradeshow needs, video assets, etc.

insightsoftware is a hyper-growth, highly acquisitive SaaS organization. Candidates with a demonstrated ability to prioritize quickly or reprioritize in a pinch to support business demands are strongly encouraged to apply.

What will you do?

• Act as the primary contact for creative project requests, ensuring requesters provide all necessary inputs before assigning projects to designers.
• Communicate proactively with requesters through the Wrike Project Management system, either approving and assigning requests or seeking further clarification.
• Initiate kickoff calls with requesters, oversee recurring creative syncs, and manage other regular meetings for the Creative team.
• Allocate requests based on established Creative Service Level Agreements and follow predefined Wrike workflows.
• Monitor project progress using the Daily Design Dashboard to guarantee timely delivery.
• Log weekly project volumes, track complexity levels, and generate weekly, monthly, and quarterly reports.
• Inspect draft work from designers to confirm readiness for final approval.
• Perform Marketing New Hire Orientation.
• Carry out additional duties as required.

Qualifications

Are you a fit?

• Bachelor's degree in related field preferred.
• Minimum 2 years creative project management experience supporting a weekly heavy project volume (60+/week).
• Wrike project management experience highly preferred.
• Intermediate to advanced understanding of the creative production process and associated dependencies required.
• Skilled in asking clarifying questions with ability to clearly pass along directions swiftly and accurately.
• Experience using Microsoft Office required; intermediate level PowerPoints skills are a plus.
• Experience with using brand guidelines to support project clarity/asset review highly desired.
• Experience utilizing AI tools to improve productivity and reporting capabilities highly desired.
• Please note this is not a design role and is not a fit for those seeking a role that involves hands-on designing of assets/building a portfolio of work.

Additional Information

All your information will be kept confidential according to EEO guidelines.

** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **

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At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.