FT Manager, Total Rewards

COMPETITION #MLL229/25-26-E

Manitoba Liquor and Lotteries is committed to Diversity, Equity and Inclusion. We strive to hire a workforce that reflects the community we serve. Employment equity will be considered therefore applicants who identify as women, Indigenous people, members of racialized groups, and persons with a disability are encouraged to apply.

If you require an accommodation at any time during the recruitment process, please let us know how we can meet your needs.

Responsibilities

Reporting to the Director, HR Operations and Total Rewards, the Manager, Total Rewards is responsible for managing the employee Total Rewards (TR) programs and initiatives while ensuring alignment with Manitoba Liquor and Lotteries (MBLL) strategic initiatives and core values. The incumbent provides strategic and operational leadership in the development, assessment, implementation, and communication of TR programming, which includes employee compensation, benefits, pension, rewards and recognition, and deduction and reimbursement programs. This position ensures timely operation in accordance with polices, practices, contracts, legislation and collective agreements, while maintaining a strong focus on customer service, employee engagement, process improvement and risk mitigation.

Duties

•Develop, implement and manage TR programming aligned with MBLL's strategic objectives and core values, ensuring cost effectiveness and enabling a positive employee experience that supports recruitment, engagement and retention. 

•Lead departmental strategic planning and develop associated business initiatives and plans.

•Lead a team of TR professionals and coordinate their activities to ensure timely, effective program delivery. 

•Collaborate with senior leaders and other internal stakeholders to design and implement TR strategies/plans that consider cross-departmental needs and impacts. 

•Provide expert guidance, analysis and recommendations to support effective decision making, and resolve complex requests/issues related to TR programs.

•Represent TR within the HR Division, including regular consultation and collaboration with HR senior leaders and their teams.

•Develop, maintain, communicate and consistently apply TR polices, practices, program documentation, and processes and provide direction on their interpretation and administration.

•Evaluate and monitor effectiveness of TR programming and enabling tools to identify opportunities for improvement, including overseeing market analyses and surveys.

•Manage planning and implementation of required TR program changes and maintenance. 

•Manage vendor relationships, working with benefit carriers, pension providers and consultants. Ensure plan documents, contracts and policies remain current and in compliance.

•Lead or participate in contract renewals, vendor selection and reviews for external plan providers, including fee renewals, plan enhancements, and implementation of new plans.

•In consultation with MBLL's benefit consulting firm, participate in benefit plan reviews and changes, provide costing and reporting and oversee renewal and re-enrolment processes.

•Obtain and apply reliable, evidenced-based information, on compensation structure, trends, market rates etc. to maintain competitive and equitable compensation programs.

•Work with communications department to develop effective communication strategies for both employees and external stakeholders (e.g., benefit carriers) regarding new programs, policy updates and other changes (e.g., due to ratified bargaining agreements).

•Present to all levels of the organization on existing and new programming, as required.

•Establish and maintain positive working relationships with internal and external stakeholders.

•Liaise with crown corporations and other external parties, to research and share program information. 

•Participate in the collective bargaining process and organizational initiatives, as required.

•Participate in budget planning and manage budgets for department accounts.

•Ensure compliance with MBLL policies, standards, collective agreements and applicable legislation.

Qualifications

•A degree or diploma in Business, Management or Human Resource Management.

•A minimum of seven years' progressive experience in Total Rewards programming, preferably in a unionized environment, including 3 years in a supervisory/leadership role. Must include sound knowledge of compensation theory and practice, including job evaluation, market research and benefits. An equivalent combination of education and experience may be considered.

•Demonstrated management experience and success with strong leadership, collaboration and organizational skills with an ability to analyze and solve problems independently using good judgement and application of research/best practices. 

•Proactive and self-motivated with excellent human resource management and labour relations skills.

•Proactive, adaptable and self-motivated with excellent human resource management and labour relations skills.

•Excellent written and verbal communication skills with ability to persuade and influence.

•Excellent interpersonal skills and professionalism to liaise and build positive relationships with staff, management, and external stakeholders.

•Strong skills and experience in research, analysis, investigation, decision making and problem-solving with the ability to conduct business in a confidential manner.

•Demonstrated ability to effectively manage and prioritize competing demands.

•Demonstrated commitment to customer service excellence.

•Previous experience in a unionized environment is preferred.

•Extensive experience with HRIS systems.

•Sound knowledge of relevant legislation, collective agreements, and the Human Rights code.

•Proficiency in Microsoft 365 (e.g., Word, Excel, Outlook, Teams and OneDrive) and database management. 

•The core competencies for this position include achieving quality results, adaptability/managing change, communication, customer service, decision making and problem solving, integrity and building trust, teamwork and cooperation and valuing diversity. These competencies are deemed important for the success of the position and organization.

Secondary Qualifications

• Bilingual (French/English) language skills.

•Certified as a chartered professional in human resources (CPHR, SHRM) or a compensation (CCP-Certified Compensation Professional) or benefits certification is considered an asset.

***Testing may form part of the screening/selection process. Employment Equity will be a factor in the recruitment process. Circumstances may arise where the bulletin may need to be withdrawn or the number of positions may need to be increased depending on the Collective Agreement.

We thank all interested applicants, however, only those selected for interviews will be contacted.

Salary

$112, $152,443.20 Annually

Location

Winnipeg