FT Shift Supervisor, Facilities

All Manitoba Liquor & Lotteries employees may apply. Manitoba Liquor and Lotteries is committed to Diversity, Equity and Inclusion. We strive to hire a workforce that reflects the community we serve. Employment equity will be considered therefore applicants who identify as women, Indigenous people, members of racialized groups, and persons with a disability are encouraged to apply.

If you require an accommodation at any time during the recruitment process, please let us know how we can meet your needs.

The Shift Supervisor, Facilities is responsible for coordinating facilities operations and maintenance for their assigned portfolio, which can include Casinos, Corporate offices, or Liquor Mart retail properties.

• Coordinate/execute operations and maintenance of all facilities equipment assets, including heating, ventilation, cooling, electrical, mechanical, lighting, life safety systems, grounds and parking areas.
• Monitor the Computerized Maintenance Management System (CMMS) for service requests, work-orders, preventative maintenance, and inventory control, and assign appropriate priorities/timelines.
• Maintain and update CMMS database, including preventative maintenance programs, review, and close work orders when complete.
• Utilize CMMS reports for workload management, and utilize the system to increase operational effectiveness.
• Monitor applicable facilities energy software programs to ensure optimum energy efficiency. e.g., BAS, CMMS, electrical power, etc.
• Coordinate system shutdowns, work-arounds and integration with construction and renovation work managed by others.
• Assist Senior Manager with administration and monitoring of all Facilities service and supply contracts.
• Review all service reports and provide recommendations for future contract changes.
• Assist with the development and implementation of policies, standards, procedures, specifications, and guidelines.
• Establish and monitor tools, equipment, spare parts and consumable inventories. Reorder as required.
• Ensure operational instructions/labels are in place or readily available to users.
• Oversee the implementation, use, evaluation, and disposal of a wide variety of technical and non-technical products and equipment once no longer useful.
• Respond to urgent phone calls and assign or complete service requests.
• Sustain site specific facilities inventories such as tool, equipment and consumables within a 5S work environment.
• Observe and evaluate staff work performance. Mentor and train staff as required.
• Prepare and conduct employee performance appraisals in consultation with department Management.
• Act as a communication conduit between staff and management.
• Ensure all policies, compliance regulations and procedures are understood and adhered to by all department employees.
• Participate in staff discipline/corrective action within scope of responsibility and established policies/related documentation.
• Complete reports, paperwork, logs and correspondence as required.
• Schedule staff, allocate staff resources to meet short term work fluctuations and schedule daily work assignments.
• Carry out all duties and responsibilities of a supervisor of workers, as outlined under provincial safety and health legislation.
• Establish and maintain positive working relationships with all internal and external stakeholders.
• Respond to customer requests and follow up on outcomes.
• Ensure Facilities staff responds appropriately and in a timely manner to internal customers.
• Communicate system impairments/outages.
• Arrange access into restricted areas for Facilities work.
• Work collaboratively with other Facilities management to ensure consistency and standardization of department requirements.
• Liaise with Project Manager(s) to integrate operations with project work to minimize patron and staff impacts, and to maintain asset protection.
• Participate in preparing annual budgets and assist with monitoring financial performance to ensure expenditures fall within budgets.
• Approve expenditure requests for the department within approval limits.
• Identify cost savings and efficiencies to mitigate maintenance cost increases.
• Participate in the development and implementation of department initiatives and strategies for cost savings, process improvements and best practice approaches.
• Forecast and recommend necessary equipment replacements, additions or upgrades necessary.
• Initiate Requests for Goods & Services, monitor staff purchases, and purchase products and services with purchasing card.
• Respond to emergencies and take appropriate actions to minimize safety impacts, business interruption and revenue loss.
• Maintain familiarity with assigned tasks in fire response or disaster management situations.
• Work collaboratively with the Safety & Health Committees or representatives responding to Safety & Health issues and inquiries.
• Assist in Safety and Health investigations and recommend solutions and risk mitigation.
• Ensure Facilities staff maintain all life safety systems including preventative maintenance, equipment upgrades and impairment recovery efforts.
• May require travel between Manitoba Liquor Marts locations.
• Meet with Store Managers and District Sales Managers regarding service requests.
• Other related duties as assigned.

• A post-secondary education in a related discipline with an emphasis on Facility Management, or an equivalent combination of education and experience.
• A Building Owners Management Institute (BOMI) designation – Facilities Management Administrator (FMA), or 5th Class power engineer certificate, or equivalent.
• A minimum of five years progressive supervisory/management experience in a facility management environment.
• Excellent communication and interpersonal skills.
• Intermediate skills in Microsoft Office (Word, Excel and Outlook) and Computerized Maintenance Management Systems.
• Have and maintain a valid Manitoba Class 5 Drivers License.
• The core competencies for this position include achieving quality results, adaptability/managing change, communication, customer service, decision making and problem solving, integrity and building trust, teamwork and cooperation and valuing diversity. Leadership competencies include, building strategic performance, coaching and developing, influencing and leading. These competencies are deemed important for the success of the position and organization.

• Working knowledge of operations and maintenance manuals. Blueprint reading is an asset.
• Training in human resource management and financial management is an asset.
• Courses in Safety & Health and Sustainable Operations are an asset.
• Facility Management experience in a liquor or gaming industry is an asset.
• Bilingual (French/English) language skills.

***Testing may form part of the screening/selection process. Employment Equity will be a factor in the recruitment process. Circumstances may arise where the bulletin may need to be withdrawn or the number of positions may need to be increased depending on the Collective Agreement.

We thank all interested applicants, however, only those selected for interviews will be contacted.

A Great Place to Work Enjoy fantastic benefits with our Total Rewards package

Work/Life Balance and Wellness

• Discretionary Time: Up to 10 paid discretionary leave days per year, depending on bargaining unit. Employees can carry forward discretionary leave days each year for a total of up to 50 days.
• Hybrid Work Model for Eligible Positions: Remote/Office work for eligible positions.
• Flex Time: Flexible shifts and work hours for eligible positions.
• Maternity and Parental Leave: Top-up of E.I. maternity leave benefits to 93% of employee's basic earnings for 17 weeks.
• Fitness Allowance Reimbursement, depending on bargaining unit: Up to $250 per year that can be used to cover gym memberships, fitness equipment, and more.
• Computer Purchase /Fitness Purchase Program: Interest free loans for employees purchasing computer equipment to increase computer literacy, learning, and professional growth, or to purchase fitness equipment for personal health and wellness.
• Diversity and Inclusion: Our Diversity, Equity and Inclusion Committee is made up of employees from across the organization who are passionate about bringing diversity and inclusion to life.
• The Together Project: At Liquor & Lotteries, Caring is part of our corporate culture - we care for each other, our partners, and our community The Together Project represents the charitable efforts of the corporation and its employees working together to enrich the lives of Manitobans. Employee charitable activities are eligible for reward benefits.

Vacation

• Accrue up to 10 paid vacation days per year during the first 2 years of employment.
• Accrue 15 paid vacation days per year after 3 years of employment.
• Accrue 20 paid vacation days per year after 5 years of employment.
• Accrue 25 paid vacation days per year after 9 years of employment.
• Accrue 30 paid vacation days per year after 19 years of employment.

Retirement Savings Plan

• Defined Benefit Pension Plan: Guaranteed lifelong monthly payment at retirement provides great security for employee's long-term strategy.
• Voluntary Group Registered Retirement Savings Plan

Health Insurance and Benefits

• Customize your Plan: Choose from a variety of options to best fit your needs. Includes coverage for prescription drugs, vision, dental, ambulance, extended health options and more for you and your eligible dependents. Health Spending Account: Depending on the option you choose, you may receive up to $1,750 towards eligible medical or dental expenses.

Flex Credit: Depending on the bargaining unit and status, you may be provided with a Flex Credit amount to purchase some or all of Group Life Insurance, Accidental Death and Disablement Insurance & Dependent Life Insurance.

World-wide Travel Health Benefits

Employee & Family Assistance Program (EFAP): Free professional wellness support for employees and their immediate family member

Training and Development

• Educational Assistance: Tuition reimbursement for eligible employees.
• Training: Variety of courses and programs to support skill and professional development.
• Career progression: Internal job posting system that provides opportunities for a variety of career paths.
• Apprenticeship and skilled trade training: Programs offered in partnership with educational institutions such as RRC Polytech, the University of Winnipeg, and the University of Manitoba.

Discounts and Rewards

• Employee Rewards & Recognition Program: Points-based program recognizing employees for earned and nominated achievements such as long-service, going above and beyond, and community volunteer work.
• Discounts: Employees receive exclusive discounts from a variety of retailers, entertainment venues, and service providers.