Dental Office Front Desk

7 days ago


Burlington ON LN E, Canada RA Walkers Dental Clinic Full time $36,000 - $54,000 per year

Job Overview

We are seeking a reliable, detail-oriented, and personable Dental Office Receptionist to join our team. The ideal candidate will have previous experience in a dental setting, strong communication skills, and the ability to provide exceptional service to every patient while managing the front desk efficiently.

Key Responsibilities

  • Greet patients warmly and ensure a positive and professional first impression.
  • Answer phone calls, respond to inquiries, and schedule appointments.
  • Confirm and follow up on appointments through calls, texts, or emails.
  • Verify dental insurance, process claims, and assist with billing inquiries.
  • Collect payments, issue receipts, and maintain accurate financial records.
  • Update, organize, and maintain patient records using Dentrix software.
  • Coordinate patient flow and support the clinical team to ensure smooth operations.
  • Present treatment plans and discuss payment options when required.
  • Maintain a clean, organized, and welcoming reception and waiting area.
  • Perform other administrative and support duties as assigned.
  • Assist in the sterilization room when required to support clinical operations.

Qualifications

  • Minimum 1 year of experience working as a dental receptionist or in a similar front desk role.
  • Proficiency in Dentrix dental software (required).
  • Knowledge of dental terminology and insurance procedures.
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities in a fast-paced environment.
  • Professional appearance, punctuality, and attention to detail.
  • Positive attitude and commitment to providing outstanding patient care.

Schedule & Compensation

  • 3 to 4 days a week include Saturday.
  • Competitive pay based on experience.

Join our team as a Front Desk Receptionist where your skills will contribute to creating a welcoming environment for our clients while supporting our operational needs.

Job Type: Part-time

Pay: $20.00-$27.00 per hour

Expected hours: 30 – 40 per week

Benefits:

  • Company events
  • On-site parking

Experience:

  • Dental receptionist: 1 year (preferred)
  • Dentrix: 1 year (preferred)

Work Location: In person



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