Applied HVAC Business Development Representative

RSL'S story:

Refrigerative Supply Limited is a family business owned by Alison Hamilton and Linda Gibbs. The business was founded by Peter Gibbs' and Alison Hamilton's parents, Jack and Elizabeth Gibbs. In 1949 they acquired the four-year-old Vancouver branch of an American-based company. From this modest beginning, the Company now has a Head Office in Burnaby, Nineteen Branches, and Four Distribution Centers spread across Western Canada. We are committed to remaining a family business and are proud to have the third generation working in the business. The company's mantra is to 'inspire excellence and trust' by providing creative solutions and unrivaled experiences, in-store and online, that make RSL the choice for customers, suppliers, and employees at every location. For more information, please visit:

RSL Mission

Our purpose is to provide the highest quality HVAC and Refrigeration experience in Canada.

RSL Vision

To be the environment that inspires excellence and trust within our community.

RSL Values

Gracious, Collaborative, Courageous, Innovative, Community Focused, and Exceptional Experience.

Great Place to Work

At RSL, we pride ourselves on fostering a dynamic and inclusive workplace culture. Our commitment to excellence and employee satisfaction has been recognized with the prestigious "Great Place to Work" certification for four consecutive years. This accolade reflects our dedication to creating an environment where every team member feels valued, supported, and empowered to achieve their best.

The Opportunity:

Scope of position:

Reporting to the Applied HVAC Channel Manager, the successful candidate will have two primary responsibilities – working with engineers to drive project specifications to HVAC/R brands within RSL's product portfolio and second, assist in pulling through subsequent projects through mechanical contractors. These two tasks will be completed by the successful candidate by positioning themselves as an indispensable resource for engineers, architects, end users and mechanical contractors alike.

Duties and responsibilities:

• Build in-person relationships with consultants and mechanical contractors in the assigned region – Lower Mainland.
• Assist out-of-region RSL team members with support for engineers as required.
• Conduct regular in-person calls to identify new opportunities and influence specifications responsibly, ensuring recommendations genuinely meet project needs and deliver the best value for all stakeholders.
• Manage and grow the applied sales funnel.
• Represent RSL at industry events (ASHRAE, RSES, local construction associations).
• Participate in factory trips with engineers and contractors as required.
• Monitor market trends, competitor activity, and regulatory/code changes.
• Support strategic initiatives like new product line introductions and training.
• Perform equipment take-offs for equipment within our line card.
• Respond to internal RSL staff and customer inquiries, especially for "off-catalog" or engineered solutions.
• Prepare shop drawing & O&M packages.
• Maintain digital job boards and CRM action items.
• Assist with estimating and closing engineered jobs.
• Coordinate deliveries, resolve logistics issues, and support project management as required.

Skills and Qualifications

• Relevant work experience in commercial HVAC.
• A bachelor's degree or diploma in engineering or a related field, or equivalent qualifications as an HVAC technologist, is considered an asset but not required.
• Those with extensive inside sales or project management experience seeking a step up into a proactive business development role—where success comes from going out to create opportunities, not waiting for them to come to you.
• Exceptional customer service with an aptitude for problem-solving.
• Proficient in reading and interpreting HVAC technical drawings and specifications.
• In-depth knowledge of applied HVAC products and VRF/VRV systems.
• Possession of, or ability to obtain, a valid Class 5 driver's license.
• Ability to travel internationally.
• Strong understanding of effective sales techniques.
• Skilled in managing orders, quotes, credits, and backorders through our ERP.
• Ability to prioritize and manage multiple tasks efficiently.
• Excellent communication skills, both verbal and written, complemented by active listening skills.
• Energetic, self-motivated, and capable of working seamlessly within a team.
• Professional, approachable attitude and committed to continuous personal and professional growth
• Proficient with Microsoft 365 (Word, Excel, Outlook, PowerPoint, Teams) and familiar with our various manufacturer's selection software suites and PDF editing tools.
• Applicants with Revu/Bluebeam, AutoCAD/REVIT, Carrier HAP, TRACE experience would be considered an asset.

What we offer:

The target pay range for this position is $80,000 - $105,000 per annum. The pay range for this position is a general guideline only. The salary will depend on internal pay equity and the candidate's relevant skills, experience, qualifications, and job market data.

It's not all about work. That's why we support and recognize our team members with a range of benefits:

• RSL is an entrepreneurial company - we don't micromanage.
• Embark on a continuous development journey. You have access to $3,500 annually to invest in your professional growth.
• Annual Bonus Program
• 3 weeks vacation.
• 3 personal obligation days.
• Wellness Account.
• Stay healthy with our rich benefits package.
• Protect your future with our Pension Plan.
• Access a 24/7 Employee Assistance Program.

Refrigerative Supply Limited is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial, and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. We would like to thank all applicants for their interest; however, only those selected will be contacted.