Veterinary Assistant/Receptionist

4 days ago


Calgary AB TH Z, Canada Airdrie Animal Clinic Full time

BRAND NEW CLINIC OPENING SOON - Come be a part of our Rock Star Veterinary Team

West Springs Veterinary Hospital is growing, and we're looking for a compassionate, client-focused Veterinary Technician Assistant who can also shine as part of our Client Care (reception) team.

This is a dual-role position for someone who understands that exceptional veterinary care begins the moment a client walks through our doors—or picks up the phone. If you're energized by creating warm, memorable experiences for pets and their people, this role is for you.

As our network prepares for the opening of the brand-new 5,000 sq. ft. West Springs Vet Hospital, this is an exciting time to join a team that values connection, hospitality, and teamwork as much as clinical excellence.

Who We Are

We are a small veterinary network. privately owned by Dr. Jeff Dand. We're proud of our reputation for compassionate care, strong relationships, and a truly personal experience for every client and patient.

About the Role

This position beautifully blends hands-on patient care with meaningful client interactions.

You will:

  • Be a warm, welcoming presence at the front desk—greeting clients, answering phones, providing updates, and supporting a smooth flow from arrival to checkout
  • Assist veterinarians and RVTs with patient handling, treatments, and daily clinical tasks
  • Act as a bridge between departments to ensure clients feel supported and informed at every step
  • Help create a positive, calm, organized environment where pets and owners feel genuinely cared for

This role is perfect for someone who loves connecting with people as much as working with animals, and who finds purpose in making someone's day easier, smoother, and more positive.

What You Bring

  • Experience in a Veterinary Assistant or Technician Assistant role (required)
  • A true passion for exceptional client service
  • Warm, confident communication skills
  • A calm, caring presence in busy or emotional moments
  • A team-focused mindset, with the ability to support both clinical and reception areas
  • A desire to contribute to a client journey that feels seamless, supportive, and compassionate

What We Offer

  • A welcoming, supportive team culture at West Springs and across our network
  • Competitive compensation
  • Opportunities for growth and professional development
  • A chance to make a meaningful impact on both the client experience and patient care
  • The excitement of joining our team during a time of expansion and evolution

If you're motivated by creating excellent client experiences while supporting patient care behind the scenes, we'd love to meet you.

Apply today and be a part of the elevated Veterinary experience at West Springs Vet

Job Type: Full-time

Pay: $21.00-$23.00 per hour

Expected hours: 40 per week

Work Location: In person


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