Office Manager
2 days ago
Location: Toronto, ON (On-site)
About Us
InCom is one of North America's fastest-growing real estate marketing and technology companies. We provide fully integrated websites, CRM systems, IDX/VOW/DDF integrations, and digital marketing solutions to real estate professionals, brokerages, and franchises across Canada and the U.S.
With over 20 years of experience in the real estate industry, InCom delivers innovative digital tools that drive growth for brokerages and agents. Our culture is vibrant, collaborative, and forward-thinking — we welcome new ideas and reward initiative.
The Role
We are seeking a proactive and highly organized Office Manager / Operations Manager to join our Toronto team. The ideal candidate will ensure smooth daily operations, support our leadership and customer success teams, and help implement scalable processes across departments.
This role is best suited for someone who thrives in a fast-paced environment, communicates with clarity and fluency in English, and has a strong interest in technology, marketing, and real estate.
Responsibilities
- Oversee day-to-day office operations and maintain an efficient, organized work environment.
- Coordinate cross-departmental workflows between accounting, support, marketing, and development teams.
- Support leadership with operational processes, reporting, and team coordination.
- Handle client communications when needed and uphold high customer success standards.
- Assist with employee onboarding and support HR with documentation and office administration.
- Manage office resources, scheduling, and overall operational logistics.
- Track performance metrics and prepare regular reports for management.
Requirements
- 2+ years of relevant experience in a customer-facing, operations, or account management role.
- Background in SaaS, marketing agency, IT, or real estate industries preferred.
- Fluent English communication skills ( both written and verbal).
- Positive attitude with the ability to excel under pressure.
- Strong multitasking, organizational, and time-management abilities.
- Capable of working independently and collaboratively across teams.
Nice to Have
- Knowledge of digital marketing tools and a passion for marketing technology.
- Tech-savvy and comfortable with new software and systems.
- Post-secondary education in Business, Marketing, or a related field.
What We Offer
- A fun, vibrant, and collaborative workplace that values creativity and innovation.
- Opportunity to be part of one of North America's fastest-growing marketing technology companies.
- Great earnings potential and room for career growth.
- Comprehensive benefits and performance bonuses.
- Convenient office location — just a 2-minute walk from Sheppard West subway station.
- On-site role with opportunities for direct collaboration and meaningful impact.
Job Types: Full-time, Permanent
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
Language:
- Fluent English (required)
Work Location: In person
Qualified candidates should forward their resume by email
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