Accounts Receivable/Collections Administrator
2 weeks ago
Responsibilities:
- Manage the collection process through calls, emails and letters to customers as well as coordinate payment plans as required.
- Create and manage statements of accounts, and aging AR reports.
- Accurately complete the monthly bill cycles as well as ad-hoc manual invoices as required.
- Reconciliation of Accounts Receivable balances between financial systems.
- Maintain meticulous records of all collection attempts and communications with the ERP/CRM system.
- Processes, and reconciles monthly debit card and credit card payments as well as necessary refunds.
- Investigate, trouble shoot and respond to billing inquiries in accordance with prescribed scripts, company standards and processes.
- Perform new customer credit checks and coordinate payment method with appropriate manager.
- Create and manage manual ad-hoc and monthly billing account adjustments as required.
- Provide regular updates to management and cross- functional teams.
- Provides support for annual and periodic audits.
- Other ad hoc duties as required.
Qualifications:
- Post secondary degree or diploma.
- 2- 5 years in Accounts Receivable analysis and Collections experience is required, along with understanding of the billing cycle.
- Experience with NetSuite would be considered an asset.
- Excellent communication skills and ability to work well in a team.
- Advanced computer proficiency, specifically with MS Excel and financial software.
- Demonstrated customer service skills, with a positive 'can-do' attitude.
- Able to multi-task and work well under tight deadlines.
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About Equation Staffing Solutions:
Equation Staffing Solutions is a successful, award-winning Calgary based staffing and recruitment agency specializing in the placement of candidates on a temporary, contract or permanent basis. The industries we serve include oil and gas, warehousing & transportation, finance & accounting, banking, health care, educational institutions, engineering & technology, manufacturing, construction, agriculture and all levels of government. The job families we place people in comprise of general office & admin support, human resources, customer support, warehousing, trades, machine operators, production, accounting, records management, business management & information management.
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