Medical Office Assistant

2 days ago


Langley BC, Canada ARZ Massage & Wellness Inc. Full time $36,000 - $40,000 per year

Overview

ARZ Massage & Wellness is growing We are looking for a friendly, detail-oriented, and motivated Front Desk to join our team. As the first point of contact for our clients, you will play a key role in creating a welcoming and professional experience at our clinic.

Responsibilities

  • Scheduling and managing client appointments through JaneApp
  • Processing payments and handling direct billing for ICBC and extended health benefits
  • Managing communication channels including phone calls, emails, and faxes
  • Assisting clients with questions, concerns, and service guidance
  • Delivering exceptional customer service with a positive, knowledgeable approach
  • Maintaining cleanliness and ensuring clinic spaces are sanitized
  • Protecting client confidentiality and handling health records with care
  • Providing administrative support and other front-desk duties as needed

Skills & Experience

  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Strong multitasking abilities in a fast-paced clinical environment
  • Excellent communication and interpersonal skills
  • Professional and welcoming client interaction
  • High attention to detail and accurate record-keeping
  • Flexible, adaptable, and quick to learn new processes
  • JaneApp experience – minimum 1 year (required)
  • ICBC & Extended Health direct billing experience – minimum 1 year (required)
  • Customer service or administrative background – 1 year preferred
  • Medical Office Assistant (MOA) education or related training – an asset

Job Types: Part-time, Seasonal

Pay: From $18.00 per hour

Expected hours: No less than 20 per week

Benefits:

  • Casual dress
  • Company events
  • Flexible schedule
  • Wellness program

Work Location: In person



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