Product Development Manager

3 days ago


Markham, Ontario, Canada Aviva Full time

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

At Aviva Canada, we put people first, our employees, our customers, and our communities. We're proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We're not just about insurance; we're about making a real difference by protecting what matters most.

The Opportunity

The Product Development Manager plays a critical role in shaping and supporting Aviva Canada's Personal Insurance (PI) product portfolio. This role combines strategic thinking with hands-on execution - leading select initiatives while providing analytical and research support to drive product competitiveness and customer value. You will work closely with Senior Product Managers and cross-functional teams to ensure our products remain relevant, profitable, and aligned with evolving market needs.

What you'll do:

  • Support Product Strategy & Delivery: Assist in planning and execution of product reviews, contributing insights and recommendations to improve, simplify, or retire offerings
  • Lead Targeted Initiatives: Independently manage smaller-scale product enhancements or ad-hoc initiatives from concept through implementation, championing the voice of the customer
  • Research & Analysis: Conduct competitive benchmarking, performance analysis, and customer insight reviews to identify trends and opportunities
  • Enable Innovation: Contribute to emerging propositions, including telematics and resilience-focused solutions, by supporting analysis, business case development, and financial modeling
  • Cross-Functional Collaboration: Work with underwriting, pricing, data science, claims, marketing, operations, risk and IT to ensure smooth delivery of product changes
  • Performance Monitoring: Assist in tracking KPIs, operational metrics, and customer experience data to inform continuous improvement
  • Product Governance: Actively manage the product review roadmap, ensuring adherence to processes, templates and controls, while identifying opportunities to streamline the governance framework
  • Market Awareness: Maintain regular updates on competitor and industry developments to support proactive product positioning

What you'll bring:

  • Undergraduate degree in business or other related field, or equivalent experience.
  • At least 5 years of experience with personal P&C insurance
  • Candidates with prior experience in insurance product development and/or product management preferred
  • Personal Insurance Expertise: Strong understanding of PI products and familiary of underwriting and regulatory frameworks
  • Influential Communicator: Skilled at presenting ideas and building consensus across stakeholders
  • Organized & Disciplined: Proven ability to manage projects with precision and accountability
  • Data-Driven Analytical Strength: Advanced ability to interpret complex data sets, assess quantitative and qualitative value, and translate insights into actionable strategies
  • Executive-Level Reporting: Capable of distilling key findings into clear, concise recommendations for senior leadership
  • Proactive & Self-Starter: Demonstrated ability to independently research, engage external partners, and uncover new product opportunities

What you'll get:

  • Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
  • Hybrid flexible work model
  • Outstanding career development opportunities.
  • We'll support your professional development education.
  • Competitive vacation package with the option to purchase 5 extra days off per year.
  • Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
  • Corporate wellness programs to support our employees' physical and mental health.

Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted internally & externally.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.



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