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hotel front office manager

2 weeks ago


Whistler, British Columbia, Canada Crystal Lodge Full time $60,000 - $80,000 per year
  • Education: College/CEGEP
  • Experience: 1 year to less than 2 years
  • Tasks
  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Negotiate with suppliers for the provision of materials and supplies
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Prepare budgets and monitor revenues and expenses
  • Implement marketing activities
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Develop and implement business plans
  • Establish work schedules
  • Organize and maintain inventory
  • Supervision
  • 11-15 people
  • Computer and technology knowledge
  • MS Word
  • MS Excel
  • MS Office
  • MS Outlook
  • MS Windows
  • Screening questions
  • Do you have experience working in this field?
  • Health benefits
  • Dental plan
  • Health care plan
  • Paramedical services coverage
  • Work Term: Permanent
  • Work Language: English
  • Hours: 80 hours bi-weekly