Client Care Coordinator

1 week ago

Barrie ON LN B, Canada Concept of Movement Full time $38,400 - $43,200 per year

We're Hiring – Client Care Coordinator Full Time

Be the Heart of COMPHYSIO+.

At COMPHYSIO+ Performance Wellness, we're more than a clinic , we're a high-performance team driven by purpose. Our mission is to help people #GetBetterEveryday through expert care, movement-focused solutions, and an elevated client experience.

We're currently looking for a Client Care Coordinator to join our growing team. If you're someone who thrives in a fast-paced, people-centered environment and takes pride in being organized, responsive, and upbeat, this might be the perfect role for you.

Position: Client Care Coordinator

Clinic Hours:

Monday–Friday: 7:00 AM – 8:00 PM

Saturday: 8:00 AM – 4:00 PM

Shifts: Must be available for variable shifts, including Saturdays.

What You'll Do

As a Client Care Coordinator, you'll play a key role in ensuring smooth daily operations and an exceptional experience for every client. Your responsibilities will include:

  • Greeting and checking in clients with professionalism and warmth.
  • Managing phone calls, emails, and general inquiries in a timely and positive manner.
  • Booking and adjusting appointments using our clinic management software.
  • Processing payments and managing point-of-sale transactions.
  • Supporting clinicians with scheduling, documentation, and client follow-up.
  • Maintaining a clean, organized and welcoming environment.
  • Communicating clearly with clients about services, insurance questions, and clinic policies.
  • Supporting intake paperwork and assisting with client onboarding.
  • Collaborating with the clinical and leadership teams to ensure daily flow and client satisfaction.
  • Contributing to special events, internal projects, and community outreach when needed.

You're a Great Fit If You:

  • Have a positive, team-first attitude.
  • Are quick to learn and adapt in a busy setting.
  • Communicate with clarity, empathy, and professionalism.
  • Love keeping things organized and running smoothly.
  • Bring energy and warmth to every interaction.
  • Are comfortable in a clinical wellness environment.
  • Want to grow alongside a fun, supportive, and purpose-driven team.

Why COMPHYSIO+?

We believe in movement as medicine but also in building a community that cares. As part of our admin team, you'll play a vital role in creating a welcoming space where clients feel supported from the moment they walk through the door. We work hard, laugh often, and stay committed to learning and growing together.

Sound like a fit? We'd love to meet you.

Apply now and help us create a better everyday, for our clients and our team.

Job Type: Full-time

Pay: $19.00-$21.00 per hour

Benefits:

  • Casual dress
  • Company events
  • Extended health care
  • On-site gym
  • Paid time off
  • Store discount
  • Wellness program

Work Location: In person

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