Care Coordinator

1 week ago

Barrie, Canada Optimal Health Full time

**About Us**

We are a premium nurse practitioner-led clinic located in Ontario, Canada, dedicated to providing exceptional primary care services to our clientele. Our mission is to offer personalized, high-quality healthcare experiences that exceed the expectations of our patients. We pride ourselves on our attentive service, professional environment, and commitment to fostering long-term relationships with our patients.

**The Role**

**Key Responsibilities**

**Client Experience**
- Provide a warm, professional welcome to all patients entering the clinic
- Conduct introductory meetings with prospective members to explain our service model
- Guide patients through their entire clinic visit experience
- Coordinate seamless scheduling and follow-up care

**Medical Administrative Operations**
- Support clinical team with administrative tasks, including EMR record-keeping
- Process membership agreements and handle billing inquiries
- Coordinate with external healthcare providers for referrals
- Manage clinic supplies and maintain a pristine environment

**Essential Qualifications**
- Medical Office Administration diploma or related education
- 2+ years of experience in a healthcare clinic service environment
- Proficiency with EMR systems
- Knowledge of medical terminology
- Strong organizational skills and attention to detail
- Emotional intelligence and professional demeanour

**Preferred Qualifications**
- Polished presentation skills
- Exceptional verbal and written communication skills
- Experience in a membership-based or concierge service environment (healthcare, luxury hospitality, or high-end client services)

**Job Types**: Full-time, Part-time

Pay: $20.00-$25.00 per hour

Expected hours: 20 per week

**Benefits**:

- Company events
- Extended health care
- On-site parking

Flexible language requirement:

- French not required

**Location**:

- Barrie, ON L4N 0W5 (required)

Work Location: In person

Application deadline: 2024-12-10

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