Client Care Coordinator

2 weeks ago

Barrie, Canada COMPHYSIO+ Performance Wellness Full time

**We’re Hiring - Client Care Coordinator Full Time**
**Be the Heart of COMPHYSIO+.**

At **COMPHYSIO+ Performance Wellness**, we’re more than a clinic, we’re a high-performance team driven by purpose. Our mission is to help people **#GetBetterEveryday** through expert care, movement-focused solutions, and an elevated client experience.

We’re currently looking for a **Client Care Coordinator** to join our growing team. If you're someone who thrives in a fast-paced, people-centered environment and takes pride in being organized, responsive, and upbeat, this might be the perfect role for you.

**Position: Client Care Coordinator**

**Clinic Hours**:
Monday-Friday: 7:00 AM - 8:00 PM
Saturday: 8:00 AM - 4:00 PM
**Shifts**: Must be available for variable shifts, including Saturdays.

**What You’ll Do**

As a Client Care Coordinator, you’ll play a key role in ensuring smooth daily operations and an exceptional experience for every client. Your responsibilities will include:

- Greeting and checking in clients with professionalism and warmth.
- Booking and adjusting appointments using our clinic management software.
- Processing payments and managing point-of-sale transactions.
- Supporting clinicians with scheduling, documentation, and client follow-up.
- Maintaining a clean, organized and welcoming environment.
- Communicating clearly with clients about services, insurance questions, and clinic policies.
- Supporting intake paperwork and assisting with client onboarding.
- Collaborating with the clinical and leadership teams to ensure daily flow and client satisfaction.
- Contributing to special events, internal projects, and community outreach when needed.

**You’re a Great Fit If You**:

- Have a positive, team-first attitude.
- Are quick to learn and adapt in a busy setting.
- Communicate with clarity, empathy, and professionalism.
- Love keeping things organized and running smoothly.
- Bring energy and warmth to every interaction.
- Are comfortable in a clinical wellness environment.
- Want to grow alongside a fun, supportive, and purpose-driven team.

**Why COMPHYSIO+?**

We believe in movement as medicine but also in building a community that cares. As part of our admin team, you'll play a vital role in creating a welcoming space where clients feel supported from the moment they walk through the door. We work hard, laugh often, and stay committed to learning and growing together.

**Sound like a fit? We’d love to meet you.**

Pay: $19.00-$21.00 per hour

**Benefits**:

- Casual dress
- Company events
- Extended health care
- On-site gym
- Paid time off
- Store discount
- Wellness program

Work Location: In person

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