Team Leader, Warehouse

49 minutes ago

Dieppe, New Brunswick, Canada Universal Truck & Trailer Full time

We currently have an opening for a Team Leader, Warehouse for our Dieppe location. The successful candidate will need to be an enthusiastic, highly motivated individual who is passionate about providing excellent customer service. We Offer:

  • Competitive wages
  • Quarterly bonus
  • Registered retirement savings plan with company match
  • Health, dental, vision and prescription benefits
  • Life insurance
  • Disability benefits
  • Maternity leave top up program
  • Paid vacation
  • Paid sick time
  • Shift premiums
  • Fitness reimbursement program
  • Paid training
  • Clothing allowance program
  • Employee recognition program
  • Company discounts

  • Excellent training programs

  • Lead and supervise the shipping and receiving team, ensuring productivity, adherence to company standards, and smooth daily operations.

  • Fill operational gaps as needed to maintain workflow continuity. Provide hands-on support to the shipping team when necessary.
  • Train and mentor team members to maintain high performance and compliance with procedures.
  • Ensure safety protocols are strictly followed; report any incidents to the Operations Manager and maintain a safe work environment.
  • Investigate discrepancies related to parts, receiving, and invoices, support escalations, invoice variances, corrections, and overall inventory health.
  • Manage inventory management activities, including cycle counts, returns, and physical inventory processes.
  • Manage Returns (PARS) and ensure accurate part locations for new items.
  • Coordinate shipping activities, working with carriers and freight forwarders to ensure timely and cost-effective deliveries.
  • Collaborate with procurement team to address issues with received products.
  • Maintain strong communication with branches and procurement teams, managing parts transfers to other branches efficiently.

  • Identify and implement process improvements to enhance efficiency and reduce operational costs.

  • Education: Trade Certification or College Diploma required

  • Experience: Minimum 3–5 years of experience in warehouse/retail operations, shipping/receiving, or inventory control, with at least 1–2 years in a supervisory or leadership role.
  • Technical Skills: Proficiency with ERP systems and inventory management software; Proficient in Microsoft Office tools (Excel, Word, Outlook), ability to operate forklifts and other material handling equipment (valid certification preferred).
  • Knowledge & Competencies: Strong understanding of warehouse processes, safety standards, and compliance regulations; excellent organizational and problem-solving skills.
  • Physical Requirements: Ability to lift up to 20 kg (40 lbs) and stand for extended periods; comfortable working in environments that may be dirty or hazardous, with proper PPE.
  • Additional Assets: Previous experience in a dealership Parts Department is considered an asset.

Universal Truck and Trailer is Atlantic Canada's largest heavy-duty truck dealership featuring the most up-to-date dealer service bays in Southern New Brunswick and Prince Edward Island. We are an authorized sales, service, parts and warranty dealership for premium products Freightliner and Western Star Trucks. In addition, we service most makes and models for class 6, 7, and 8 vehicles, including luxury class RVs. We focus on exceeding customer requirements through continuously developing our team and building technical capabilities.

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

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